EMPLOYMENT HISTORY
Virtual Assistant
Visa Reservation
May 2018 - March 2020
KRISTINE
BARNEDO
CUSTOMER SERVICE
REPRESENTATIVE
Outbound Telemarketer
Trafilea
January 2018 - May 2018
Team Leader/Quality Analyst
iGlobal Business Solutions Incorporated
February 2016 - January 2018
PERSONAL PROFILE
I'm a polished and experienced customer
service representative offering strategic
relationship building skills. I am proficient at
solving problems creatively.
SPECIALIZATION
- Complaint Handling
- Multi-tasking
- Troubleshooting
- Email Setup
- Data Entry
- Basic website troubleshooting
- Policy or Account Changes
- Customer Service
- Customer Retention
CONTACT INFORMATION
Cell: -
Email:-Skype: kristine.barnedo
Address: Minalin Pampanga, Philippines
Customer Account Enquiry / Billing Consultant
Testra, powered by Teletech - Pasay
March 2015 to February 2016
Technical Support Representative
Comcast, powered by Teleperformance - Makati
June 2013 - December 2013
Advanced Technical Support
1&1 Internet Phils - (1&1 Ionos)
April 2011 - June 2013
EDUCATIONAL HISTORY
Bohol Island State University
Associate in Hotel and Restaurant Service Technology,
2010
San Matias High School
High School Diploma, Class of 2007
MY REFERENCES
Available Upon Request
