KRISTOPHER RYAN WATSON
P. -
E.-LinkedIn http://www.linkedin.com/in/kristopherryanwatson
Metro Manila, Philippines
An outstanding and well rounded Digital Marketing and Business Development Executive with
over 8 years experience encompassing the following areas of expertise:
I. Comprehensive understanding and cognizance of the development, production, and
implementation of Web based services and tools. Sophisticated understanding for website
design, and web-based services and tools.
II. Demonstrates expertise-level understanding in digital marketing and campaign strategy.
Proven capabilities to deliver effective and successful digital marketing campaigns resulting in
high-yield of returns.
III. Commanded a management role for the creation, editing, and publishing of a wide variety of
effective marketing campaigns and communications - encompassing email marketing drip
campaigns, social media campaigns, and outlining a framework for lead-generation strategy.
IV. Competent to entrust leadership and manage resources of small teams with an Agency
environment. Capable to provide direction of both a technical and creative nature to designers
and developers in order to achieve objectives within scope of a project and adhere to set
deadlines.
CORE COMPETENCIES
Client Relationship Management + Business Development / Client Services Delivery / Website
Project Management / Brand Strategy / Business Process and Operations / Email and Lead
Funnel Generation / Website Page and Information Architecture / Social Media Playbook
Development / Social Media Engagement Strategy / Facebook Ad Buying + Placement / Social
Media Campaigns / CRM Tools and Platforms / Analytics / Content Writing for SEO / HTML
EDUCATION AND RECOGNIZED DISCIPLINES
Diploma earned, Digital Communications and Strategy
SENECA COLLEGE, -, Richmond Hill Campus, ON
Degree earned, Database and Computer Application Architecture and Design
CDI SCHOOL OF TECHNOLOGY, -, North York, ON
Certified Microsoft Business Applications and Database Professional (MSBADP)
TORONTO SCHOOL OF BUSINESS, -, Toronto, ON
PROFESSIONAL EXPERIENCE
KRISTOPHER RYAN COMMUNICATIONS
Business Development and Project Lead - Consultant
June 2017 - Present
Independent digital marketing and branding consultant providing a wide array of effective digital
marketing solutions such as rebranding, content/social media management medium sized
businesses.
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Directly interfaced with the client to understand their needs and objectives, identified KPIS or
milestones to pursue with their current digital presence. Proposed solutions that were both
economical, effective and aligned with their long-term sales/marketing goals.
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Conceptualized and executed a variety of digital ad and content campaigns purposed for social
media.
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Created both weekly and monthly digital content plans; coordinated with copywriter to post
content.
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Lead and coordinated the efforts of a small team of freelance graphic artists and copywriter for
medium branding and digital strategy projects.
KING CONTENT / ISENTIA for SM SUPERMALLS
Senior Digital Project Manager
February - June 2017
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Primary traffic point between digital project team and Client.
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Coordinated strategy and creative direction with regional and local creative representatives.
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Lead project management meetings, and weekly, monthly business reviews with both teams.
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Saw through content development works that was have required sourcing of external talents,
production houses, artists, and copywriters.
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Assisted with gathering of weekly and monthly insights and performance findings and presented
them to the Client marketing team, which often saw the VP of Marketing present. Directly
responsible to answering questions pertaining to performance and engagement of posted
content and monthly marketing campaigns.
KESTREL DDM
Senior Digital Account Manager
June 2016 - February 2017
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Primary point of contact between select clients and agency on escalated concerns involving the
management or participation of the other account managers
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Produced, analyzed, interpreted the insights various types of in-depth social media performance
and analytic reports over the course of different time periods.
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Provided design and creative direction to copywriters and designers, presentation and delivery of
creative studies to be selected as part of social media campaigns.
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Managed Ad creation, media, monitored performance insights, and post boosting for various
social media campaigns.
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Managed and guided the daily/weekly workload of both designers and copywriters to meet
deadlines as negotiated and agreed upon with the client for deliverables while maintaining good
relations and a high degree of service satisfaction.
ALLFAMOUS DIGITAL
Senior Client Services Manager
February 2016 - May 2016
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Served as primary point of contact assigned to high-profile clients in managed service or ongoing
contracts. Some clients personally responsible to service directly would include brands such as
Nikon, TV5, and Qantas.
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Lead consultative engagements with clients ranging from high-level digital marketing campaign
strategy to tactical execution efforts.
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Effectively communicated the value proposition to existing clients and coordinated and or lead
periodic account reviews.
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Managed the Master Services Agreements and Contracts with clients to ensure they accurately
represent the services delivered, as well as protect AFD from risk and exposure.
THE DESIGN PEOPLE
Senior Client Relations Manager / VIP Web Site Project Manager
May 2014 - February 2016
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Designated as Account Manager for the VIP Client base, effectively built and maintained strong
business relationships between the production teams and highly valued clients.
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Translated the business needs and requirements of client into comprehensive project plans
submitted to the development team for website development, revisions, improvements, and
content changes delegated to be met in a timely manner.
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Presented change updates, and revision plans as understood by the design/development teams
along with forecasted dates of completion to the client.
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Introduced process solutions for handling and managing any escalated concerns brought to the
Client Relations team by any of the development teams.
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Negotiated with clients any misunderstanding or concerns between they and any of the
production teams at any point during the production lifecycle of the website project.
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Clarified any misunderstandings or conflicts regarding the contractual agreements as agreed to
by the client and the company. Handled said conflicts proactively with a 96% success rate for
client retention.
WE SIMPLIFY MARKETING
Digital Marketing and Communications Manager
October 2013 - March 2015
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Wrote initial drafts for social media marketing campaigns for clients. Particular attention was
placed on specific deliverables based on the scope of requirements and the consideration to stay
on an allocated budget and timeline.
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Responsible for being the lead in planning, laying the groundwork and providing the execution of
a series of social media marketing campaigns for various clients.
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Wrote original content and rewrote existing content for clients that were published across
multiple different mediums.
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Revised copy and marketing assets delivered on company website, portfolio, and digital assets.
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Introduced procedures for team members and wrote communications for team members to
adhere to when interfacing with clients to discuss project needs and requirements.