RESUME
KULWINDER
SINGH
PERSONAL INFORMATION
Permanent Address:
Village: Fateh Majri
Tehsil: Samana
District: Patiala
PIN : 147101
Career Aspirations And Personal Statements
To learn and work effectively in an organization and to constantly
upgrade my knowledge and skills.
Academic Qualifications
Qualification
Board/ University
Duration
Percentage
B.Tech
(Mechanical
Engg.)
PUNJABI UNIVERSITY
(PATIALA)
2009-13
72.80%
Pin 121018
12th
PSEB,Mohali
(Punjab)
2008-09
61.11%
Phone No:+91-
10th
PSEB,Mohali
(Punjab)
2006-07
79.69%
Current Address:
GS-161,Malibu Town,
Sector 47,Gurugram
-
E-Mail:
Vocational Training
-
➢ 6 weeks training in Federal-Mogul Goetze (India) Limited at Patiala
Date of Birth:10 feb 1993
➢ 6 months training in Escorts agri machinery, Faridabad
Professional Work Experience
Father’s Name :
Sh. Nahar Singh
Mother’s Name :
Mrs.Gurmit Kaur
Gender: Male
Nationality: Indian
Marital Status: Married
Languages Known:
English, Hindi, Punjabi.
Aug 2013 to Sep 2015 (2 Yrs) Working as a Territory Executive at Preet Tractors
Pvt. Ltd.,Nabha (Patiala), Role was to handle customer complaints and
queries related to product, service and sales.
Jan 2016 to Jan 2017 (1 Yr) working as Customer Care Executive in operations for
Airtel gold process at TBSS Mohali, Role was to troubleshoot customer concerns,
register complaint and escalation to relevant department, handle complaints and
queries over call.
Aug 2017 to Dec 2019 (2yrs) Working as Customer care manager at JAK
Associates, Gurugram, Role was to handle customer issues and queries related to
payment, order placed and price.
Jan 2020 till date Working as Technical Executive at Milk Infotech Pvt. Ltd.
Gurugram, company client is Apollo Tyres, I was at escalation desk,where I
have to follow up with the field Team and have to close the tickets, Making
day wise reports of ticket received vs ticket closed. I was handling a team of 5
members.
Interests and Hobbies:
Playing Badminton,
travelling, Solving
puzzles,
Suffering internet
Extracurricular Achievements and Activities
➢ Moved to Escalation Desk at Milk infotech in just 3 months.
➢ Received wow reward for highest quality in month April from TBSS.
➢ Member of Hostel Well Fare committee.
PROFESSIONAL SKILLS
➢ MS Excel,Outlook, IBM notes
➢ Good Typing Speed
Strengths
➢ Enthusiastic and committed to maintain quality and efficiency.
➢ Positive Attitude: I never quit.
➢ Adaptability: I have worked with different type of persons so I feel
comfortable with others and adapt good practices easily.
➢ Quick Learner: I do learn things very quickly.
Kulwinder Singh
