Kushal Patel

Kushal Patel

$5/hr
Customer Relations
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Vadodara, Gujarat, India
Experience:
2 years
Kushal Patel 36 Vithal Nagar Society Karelibaug, Vadodara Email-© ​- Kushal Patel Vadodara, Gujarat Cell:- Summary ● ● ● ● ● ● ● ● ● High School Graduation from Timber Creek High School in Orlando, Florida, U.S.A Proficient in writing and speaking fluent English. Excellent interpersonal and customer service skills. Outstanding written and verbal communication skills. A team player with ability to work independently, with minimal supervision, and apply sound judgement. Exceptional analytical problem solving skills with passion for data integrity, process definition, and continuous learning. Proven organizational and coordination skills; Effective Leadership and Team Development, multi-tasking abilities. Demonstrated ability to manage competing priorities in a dynamic environment. Able to work under pressure consistently and meet deadlines. Ability to maintain confidentiality of all aspects of job responsibilities. A Self-motivated and quick learner who is willing to adapt to new challenges & technologies. Skills: Operating Systems: ​Windows 95 / 98 / 2000 / XP /Windows 7,Windows 8, Windows 10. Business Tools:​ MS Word, Excel, Power Point, Outlook, Internet browsers (Internet Explorer, Netscape Navigator. Mozilla Fire fox). Google Drive. Experience: Feb 05 to Aug 10 Indo Technology Inc. Orlando, Florida, U.S Managing Director ● ● ● ● Main Responsibility was looking after the accounts for day to day basis. Solved customer problems looking after the clients day to day basis. Used to Handle Monthly accounts and employee management. Mainly consisted of Gas Stations and Motels. Nov 12 to Dec 14 Kushal Patel 36 Vithal Nagar Society Karelibaug, Vadodara Email-© ​- Seasons 12 Restaurants and Banquets Pvt Ltd. Vadodara, Gujarat, India Managing Director ● ● ● ● ● ● Consistently lead the entire Managing Responsibility for the restaurants and banquets. Recruiting and staff management. Main Responsibility was looking after the accounts for day to day basis Manage up to 15 to 20 events per month and meeting client expectation. Negotiate pay according to organizational requirements and bill rates. Proficient in handling full Hotel Industry procedures; right from gathering Licenses from state government. Jan 15 to May 15 Affordable Medical Clinic & Pea ridge Family Care Center Pensacola, Florida, U.S Customer Service Representative ● ● ● ● As an answering service agent for clinic's front desk As an appointment setter for annual patient physical exam. Main Responsibility was answering the front office and taking caring of patient queries. Working in EMed software and passing forward patient medical records and prescription request to appropriate parties. Sep 15 to Mar 16 Patriot Tax Services Mobile, Alabama, U.S Sales & Marketing Manager ● ● ● ● ● ● Sales & Marketing for their growing franchise. Customer Support for the franchise owners. Provide training for the franchise owners. Recruiting for tax preparers. Main Responsibility was bringing in new clients (business owners) to purchase our Tax preparation franchise. Training the clients. May 16 to July 16 BIBA Medtech Insights/BIBA Medical Ltd London, United Kingdom Market Research Executive ● ● ● TAVI (medical procedure) Research. Conducting medical research survey regarding TAVI utilization with doctors in Europe, Asia and Middle East. Conducting doctor interviews over the phone and email. Aug 16 to Jan 17 Australian Institute of Professional Pathways (AIPP) Kushal Patel 36 Vithal Nagar Society Karelibaug, Vadodara Email-© ​- Sydney, Australia Marketing and Accounts Manager ● ● ● ● ● ● ● ● Bringing in new agencies and schools that can provide our services to their students and customers. Bringing direct sales through our email marketing campaign. Also acting as customer services executive (Skype) for the new customers, agents and schools. Maintaining CRM (Insightly). Maintaining agent and school relation email (Gmail) and phone (Skype) correspondence. Direct customer Email correspondence through ActiveCampaign. Maintaining agents and schools student registers. Reviewing contracts, terms and conditions regularly. Education: High School Graduation Timber Creek High School Orlando, Florida Class of 2005. Training ● Attended workshop on Selling Skill and Presentation skill, Communication skill, Personality development, and Public speaking.
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