I am a nursing graduate and also a Licensed Professional Teacher but didn’t practice my profession instead I work in the BPO industry. Some of my experiences are making outbound calls to make sales for Telco companies based in the US and Canada, setting up an appointment for insurance, physical therapy clinics, financial institutions, the fashion industry, and managing social media accounts. I also had experience working as an inside sales agent for real estate companies and the financial industry, a virtual assistant/receptionist for a spa, and a Product Lifecycle Manager for a fashion industry who handles customer concerns via phone call, both inbound and outbound, and email.
I possess proficiency in utilizing the following tools: Asana, Airtable, Canva, Diamond Accelerator, Docusign, Google Meet, HubSpot, Zoom, Meet Alfred, Monday.com, Slack, Salesforce, Vagaro, Xencall, and Zoho.