Laarni V Espiridion

Hard-working professional with 4 years of experience as a Customer Service Representative with proven knowledge of customer communication, customer satisfaction, and customer retention. Experienced in Lead Generation B2C and able to convert a prospective customer into a sale. Graduated from an Online Virtual Assistance Academy where I learned Email Marketing & Management, Social Media Marketing & Management, Basic Graphic Design using Canva and WordPress. I'm also knowledgeable about using Microsoft Office, Mailchimp, and Zoho CRM.