My name is Lady Lyn L. German, 33 years old from the Philippines. I am friendly and easy to be with but I am diligent when it comes to handling my task. I am very attentive to details, an independent type of learner and can work with minimal supervision.
As to my work experience, I've been a Customer Service Specialist for almost 5 years under a Travel and Telecommunication Account. I handle inbound calls for billing disputes, complaints, processing refunds and take sales calls and order processing also tracking and fulfilling those orders. I got the chance to be Email support in one of the Dropshipping store Shopify last May 2018. We track product shipments and fulfill orders. Before that, I worked for a few years as an Educator/Instructor and as an Administrative Assistant. I create invoices, make daily and monthly reports, I also prepare for the biweekly salary of the staff and update/create an advertiser's contracts during my time as Admin Assistant. I normally use MS word, excel and PowerPoint presentation and I do some research as well.
I really wish I can land a job here and be a successful freelancer someday! Thank you for visiting my page and I hope you have a wonderful day ahead!!