Laichelle A. Isa

I spent 1yr working as a Customer Service Representative now developed impeccable phone manners and an ability to deal with distressed customers. Where I handled 90+ calls daily with duties including signing up a new customer, presenting product information, processing refunds, replacement, cancelling orders, solving customers issues and provide good customer service.

• Proficient in Microsoft Word, Access and Excel.
• Basic Computer Skills
• Skilled in cultivating positive relationships with clients and colleagues.
• Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
• Highly motivated self-starter who takes initiative with minimal to no supervision.
• Enthusiastic, knowledge-hungry, eager to meet challenges and quickly assimilate new concepts.