Laura Joy Creo

As a Social Media Manager, I can help you out with the following:

• Handling different Social media accounts(Facebook, Instagram, Twitter, Pinterest, and Linkedin).

• Ensure you have engaging social media profiles.

• Research relevant topics.

• Create engaging content via posters, videos, and stories.

• Scheduling of Post on Facebook, Instagram, Twitter, and Linkedin.

• Search for hashtags.

• Create and implement strategies for your social media accounts that will help you drive leads to your business.

• Lead Generation

As a Customer Service Representative in the BPO industry. Being a Customer Service Representative, I experience dealing with different customers who are in different emotions like angry, worried, frustrated and sometimes afraid. I always make sure that I addressed all of the customer's concerns without lacking empathy. I am really good at handling communicating with customers thru phone, email, and chat.