Lawrence Joy Ortega

LAWRENCE JOY ORTEGA EXECUTIVE-OPERATIONS EDUCATION University of Batangas (College) Bachelor of Elementary Education Major in Content Course Awards: Cum Laude and Best in Thesis SY 2014 – 2018 Balete Family Farm School (Secondary) Awards: Top 8 SY 2012 – 2014 Palsara Elementary School (Elementary) Awards: Top 3 SY 2007 – 2012 WORK EXPERIENCE PROFILE To provide a gate for learning and career development which offers immense opportunities based on skills, professional expertise, and cope up to the challenges through dedication and commitment CONTACT PHONE: - Ansari Exchange LLC – Executive Operations (Dubai) June 20,2021 – Present *Collection of required documents to onboard corporate/wps customer, and perform review of data to ensure the accuracy in judging customer’s risk level. *Responsible for ensuring every client file meets our internal KYC policy. *Ensure that all documents are collected, verified and sorted. *Follow up to the branches/customer to ensure the required KYC documents are compiled in timely manner. Make sure to complete the primary verification within the time frame, coordinate/expedite with AML for approval if necessary to avoid any delay. *Ensure to review the remittance statement request, if they comply with the requirements and before releasing the copy make sure to verify with customer. Intracs General Trading – Secretary Cum Document Controller (Dubai) ADDRESS: Al Barsha, Dubai, UAE March 7, 2019 – March 7, 2021 Responsible for providing secretarial administrative and filling documents to support all part of the business. Duties such as answering and dealing incoming calls, preparing correspondences transmittals, creating purchase order, invoices, shipments and etc which is under procurement. Also handles real estate which deals on apartments and villas contract, maintenance and payment. Collecting documents and sending to concerned people. EMAIL:- PERSONAL DETAILS Age: 24 years old Civil Status: Single Nationality: Filipino Religion: Roman Catholic Visa Status: Employment Visa SKILLS: Alorica – Customer Representative (Philippines) June 10, 2018 – December 16, 2019 Managing incoming calls and customer service inquiries. Assisting customer based upon their wants and needs to achieve customer satisfaction. Ensuring that customer will be satisfied with service provided. University of Batangas - Student Assistant (Philippines) Team Work Ms Office Leadership Office Administration Critical Thinking Time Management 100% 90% 100% 100% 75% 100% July 7, 2017 – January 14, 2018 Managing all clerical duties such as dealing students inquiries,answering incoming calls, preparing all correspondence needed to be done in the department. QUALIFICATIONS • • LANGUAGE: Tagalog English 100% 75% 75 • • • • • • • Efficient in managing Microsoft, Outlook, and One drive Procurement such as looking for suppliers, ordering materials, creating delivery notes for shipment Articulate with excellent communication and interpersonal skills Receiving and sending correspondence Participating in Tenders Having fast and accuracy typing speed Can work under pressure Can create remittance statement Knowledgeable with compliance requirement