Le Viet Hung

As an English major graduate with two years of experience in customer support, I excel in providing exceptional customer service. My strong communication skills, honed through my academic background in English, enable me to engage effectively with customers, understand their needs, and provide clear and concise solutions. I am adept at active listening, ensuring that customers feel heard and valued. With a keen attention to detail and a commitment to resolving issues promptly, I consistently exceed customer expectations. My ability to convey information in a friendly and professional manner, both in writing and over the phone, has resulted in high customer satisfaction and loyalty. I am passionate about delivering top-notch service and ensuring a positive customer experience in every interaction.