Lea Quinones

I have been a Medical biller and medical billing assistant with over 3 years of experience specializing in claims submission, account receivable follow-up, insurance verification process, and eligibility confirmation for international medical billing third-party providers. I can communicate effectively with insurance providers to confirm information for claim denials and eligibility status. I am efficient in using the provider's portal to confirm claim status. I have a background in using tools such as Office Ally, Mdsynergy, Athena, Zendesk, Salesforce, EClynical, and DrChrono.

I also have 5 years of experience as a customer service representative with a sales background. As part of the customer service department, my main goal is to help resolve the issues of the client or customers. Provide the best customer service experience and help them understand the self-help options that the company provides so they can save time instead of calling the customer service hotline numbers.