Leah Aguhob
Customer Account Executive (6 months)
AudioSavings
(- |-| PHP 25,000 | Davao City, Davao
Experience
13 years of total experience
Mar 2017 - Aug 2017
(6 months)
Customer Account Executive
AudioSavings
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Data Entry Personnel
Position Level
1-4 Years Experienced Employee
Monthly Salary
USD 500
- Process Sales orders in Amazon and Ebay.
- Answer email inquiries (RMA, Sales, product inquiry).
May 2016 - Jan 2017
(9 months)
Account Executive
EnfraUSA Solutions, Inc.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Administrative Executive
Position Level
Supervisor / 5 Years & Up Experienced Employee
Monthly Salary
PHP 27,000
- Verify patient's information before there Dentist appointment.
- Call insurance to check if patient's plan is active.
- Check if patient is eligilbe for the treatment by calling insurance and checking patient's dental history.
- Verify dental appointment 3-4 days ahead of the patient's schedule.
Jul 2015 - Apr 2016
(10 months)
Customer Relationship Representative
24/7 Customer Philippines, Inc.
Industry
Telecommunication
Specialization
Customer Service
Role
Customer Service - General
Position Level
Non-Executive
Monthly Salary
PHP 23,000
- Provides customer service to Australian Telco (Optus).
- Make up selling to existing customers.
- Answer general inquiries related to billing, account/service maintenance and other products/services.
Sep 2014 - May 2015
(9 months)
Item and BOM Admin
Ammex Isupport
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Others
Position Level
Non-Executive
Monthly Salary
PHP 25,000
•Process Bill of Materials and making that all item levels are correct before sending it to the Factory to manufacture.
•Setting up Items in Oracle.
•Coordinates with the Account Managers on their orders.
Jun 2013 - Sep 2014
(1 year 4 months)
Sales Support Representative
Ingram Micro Phils.
Industry
Computer / Information Technology (Hardware)
Specialization
Clerical/Administrative Support
Role
Others
Position Level
Non-Executive
Monthly Salary
PHP 22,000
*Back Office support for Account Executives in the US.
*Respond to customer's request via phone and email.
*Check and update customer for the ETA of the ordered products.
*Process daily Sales reports.
Jun 2012 - Apr 2013
(11 months)
Customer Service And Sales Representative
Sutherland Global Services
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
Non-Executive
Monthly Salary
PHP 13,000
- Customer service representative for Symantec EH.
- Billing and Sales Representative for ATT Blue billing department
- handles and explain customer's billing information and upgrade there account services.
Aug 2010 - Apr 2012
(1 year 9 months)
Sales Support Associate
OSRP, LLC.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Others
Position Level
Supervisor / 5 Years & Up Experienced Employee
Monthly Salary
PHP 21,500
Assist Sales Executive in every day sales report.
Email Support.
Create and release orders.
Process new buying accounts for Sales Executives in Montreal Canada.
Aug 2007 - Jun 2010
(2 years 11 months)
Telesales Representative
Pacific Hub Corp.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
Non-Executive
Monthly Salary
PHP 18,000
Sign up small to medium business for the Online Directory Listings.
Accepts calls for DNC list.
General Surveys for Consumers.
May 2006 - Jul 2007
(1 year 3 months)
Telesales Representative
Epixtar Phils.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Sales - Telesales/Telemarketing
Role
Others
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 18,000
* Generate new business through outbound calls and follow up on incoming sales leads.
* Maintain revenue goals by quarter and year to date.
Aug 2005 - May 2006
(10 months)
Call Center Agent
Teleconnect Inc.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 10,000
* Telemarketing sales experience.
* Good team player and Multitasking capabilities.
* Proven initiative and ability to work with minimal supervision.
* Excellent organizational and motivational skills.
* Knowledge of Internet and Electronic Commerce industries.
Education
2004
Ateneo de Davao University
Bachelor's/College Degree in Education/Teaching/Training | Philippines
Major
Elementary Education/English
CGPA
85.0 / 100.0
1900
CGPA
0.0 / 100.0
Skills
Advanced
Customer sevice
Basic
teaching children
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
Spoken Written
Filipino
9 9
English
9 8
Jobstreet English Language Assessment (JELA)
Date Taken
4 Feb 2010
Score
32/40
Additional Info
Expected Salary
PHP 25,000
Preferred Work Location
Davao
Other Information
OBJECTIVE:
To gain more learnings, experience and further exposure on different fields like customer service or any related jobs.
Strengths:
* Time Management Skills
* Resourceful
* Energetic
dependable
creative and with a sense of responsibilty
excellent skills in communication
Additional Skills:
Computer Literate - MS Excel, MS Powerpoint, MS Word.
About Me
Gender
Female
Age
33 years
Address
Deca Homes Subdivision, Mintal, Davao City, 8000, Davao City, Davao, Philippines
Nationality
Philippines