Leah Aguhob

Leah Aguhob

$8/hr
Customer Service Rep/ Virtual Assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
40 years old
Location:
Davao City, Philippines, Philippines
Experience:
9 years
   Leah Aguhob Customer Account Executive (6 months) AudioSavings     (- |-| PHP 25,000 | Davao City, Davao Experience     13 years of total experience Mar 2017 - Aug 2017 (6 months) Customer Account Executive AudioSavings   Industry Call Center / IT-Enabled Services / BPO   Specialization Clerical/Administrative Support   Role Data Entry Personnel   Position Level 1-4 Years Experienced Employee   Monthly Salary USD 500   - Process Sales orders in Amazon and Ebay. - Answer email inquiries (RMA, Sales, product inquiry).       May 2016 - Jan 2017 (9 months) Account Executive EnfraUSA Solutions, Inc.   Industry Call Center / IT-Enabled Services / BPO   Specialization Clerical/Administrative Support   Role Administrative Executive   Position Level Supervisor / 5 Years & Up Experienced Employee   Monthly Salary PHP 27,000   - Verify patient's information before there Dentist appointment. - Call insurance to check if patient's plan is active. - Check if patient is eligilbe for the treatment by calling insurance and checking patient's dental history. - Verify dental appointment 3-4 days ahead of the patient's schedule.       Jul 2015 - Apr 2016 (10 months) Customer Relationship Representative 24/7 Customer Philippines, Inc.   Industry Telecommunication   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 23,000   - Provides customer service to Australian Telco (Optus). - Make up selling to existing customers. - Answer general inquiries related to billing, account/service maintenance and other products/services.       Sep 2014 - May 2015 (9 months) Item and BOM Admin Ammex Isupport   Industry Call Center / IT-Enabled Services / BPO   Specialization Clerical/Administrative Support   Role Others   Position Level Non-Executive   Monthly Salary PHP 25,000   •Process Bill of Materials and making that all item levels are correct before sending it to the Factory to manufacture. •Setting up Items in Oracle. •Coordinates with the Account Managers on their orders.       Jun 2013 - Sep 2014 (1 year 4 months) Sales Support Representative Ingram Micro Phils.   Industry Computer / Information Technology (Hardware)   Specialization Clerical/Administrative Support   Role Others   Position Level Non-Executive   Monthly Salary PHP 22,000   *Back Office support for Account Executives in the US. *Respond to customer's request via phone and email. *Check and update customer for the ETA of the ordered products. *Process daily Sales reports.       Jun 2012 - Apr 2013 (11 months) Customer Service And Sales Representative Sutherland Global Services   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 13,000   - Customer service representative for Symantec EH. - Billing and Sales Representative for ATT Blue billing department - handles and explain customer's billing information and upgrade there account services.       Aug 2010 - Apr 2012 (1 year 9 months) Sales Support Associate OSRP, LLC.   Industry Call Center / IT-Enabled Services / BPO   Specialization Clerical/Administrative Support   Role Others   Position Level Supervisor / 5 Years & Up Experienced Employee   Monthly Salary PHP 21,500   Assist Sales Executive in every day sales report. Email Support. Create and release orders. Process new buying accounts for Sales Executives in Montreal Canada.       Aug 2007 - Jun 2010 (2 years 11 months) Telesales Representative Pacific Hub Corp.   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 18,000   Sign up small to medium business for the Online Directory Listings. Accepts calls for DNC list. General Surveys for Consumers.       May 2006 - Jul 2007 (1 year 3 months) Telesales Representative Epixtar Phils.   Industry Call Center / IT-Enabled Services / BPO   Specialization Sales - Telesales/Telemarketing   Role Others   Position Level 1-4 Years Experienced Employee   Monthly Salary PHP 18,000   * Generate new business through outbound calls and follow up on incoming sales leads. * Maintain revenue goals by quarter and year to date.       Aug 2005 - May 2006 (10 months) Call Center Agent Teleconnect Inc.   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Position Level 1-4 Years Experienced Employee   Monthly Salary PHP 10,000   * Telemarketing sales experience. * Good team player and Multitasking capabilities. * Proven initiative and ability to work with minimal supervision. * Excellent organizational and motivational skills. * Knowledge of Internet and Electronic Commerce industries.       Education 2004 Ateneo de Davao University Bachelor's/College Degree in Education/Teaching/Training | Philippines   Major Elementary Education/English   CGPA 85.0 / 100.0       1900   CGPA 0.0 / 100.0       Skills Advanced Customer sevice Basic teaching children       Languages Proficiency level: 0 - Poor, 10 - Excellent Language Spoken Written Filipino 9 9 English 9 8       Jobstreet English Language Assessment (JELA) Date Taken 4 Feb 2010 Score 32/40       Additional Info Expected Salary PHP 25,000 Preferred Work Location Davao Other Information     OBJECTIVE: To gain more learnings, experience and further exposure on different fields like customer service or any related jobs. Strengths: * Time Management Skills * Resourceful * Energetic dependable creative and with a sense of responsibilty excellent skills in communication Additional Skills: Computer Literate - MS Excel, MS Powerpoint, MS Word.       About Me Gender Female Age 33 years Address Deca Homes Subdivision, Mintal, Davao City, 8000, Davao City, Davao, Philippines Nationality Philippines      
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