Leah Francisco

Leah Francisco

$8/hr
Bookeeping/ Accounting/ Data Entry / Virtual Customer Service Associate / MS Office
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Bocaue, 3, Philippines
Experience:
15 years
 LEAH C. FRANCISCO # 0743 E. Eusebio St.,Taal, Bocaue, Bulacan Mobile #: -- CAREER OBJECTIVE:  To be a part of highly organized and well established company where I can utilized my skills and knowledge and gained position that can optimized professional and personal growth. professionAL EXPERIENCE   December 2021- Present Synagie, Inc.  Bonifacio Global City, Taguig, Manila, Phils. Consultant- Virtual Customer Service Associate (Freelancer) Answer Live chats, Reviews, Message center and Social Media Accounts Raise escalations and customer follow-up Maintain the internal Service level agreements Process Service recovery plans Track all engagements and productivity April 2011- October 2019   Northpoint, Inc. - Ramcar Group of Companies    Roces, Quezon City Asset Management Accountant Preparation of Monthly Asset Balance Reports for Mister Donut and Tokyo-Tokyo Stores Monthly posting of Depreciation in SAP for Mister Donut and Tokyo Tokyo Stores Monthly update of Approved Budget vs. ECM Capex  request Monthly posting of Depreciation in SAP for Mister Donut and Tokyo Tokyo Stores Asset Number Creation for the newly purchased equipment.  Monthly Asset Settlement Report for New and Renovated Stores /Shops ( Construction-in-Progress to Final Asset) Execute MIGO for the Goods Movements based on Delivery Receipt. Egress / Ingress Physical Count in MD Shop /Tokyo Stores Validates shop/store asset confirmation report (write-in/write-off) SAP entry of Liquidation Expense of Reimbursement and Cash Advances. January  2007 – March 2011   IASI- Mister Donut Phils.    Roces, Quezon City Regional Biling & Collection Officer – North Luzon Monitor Account Receivable status of Mister Donut Plants – North Luzon Present Monthly Aging of Receivable report and provide corrective actions to collect past due. Conduct plant visit nationwide and orient billing and collection officer to implement standard and effective procedures when it comes to Billing and Collection  functions. Generate Monthly Aging of Receivables of North Luzon and Vizmin Area. Reconcile Sales and Collection uploaded in SAP vs. Subsidiary Ledger. Recommend Debt Restructure scheme to those shops with huge past due. SAP entry of Liquidation Expense of Petty Cash Fund.   August 2006 – December 2006     IASI- Mister Donut Phils.  Roces, Quezon City Sales Accountant Posting/Recording Sales and Collection- Daily/Weekly & Monthly of MRD Plants. Prepares Weekly template of  Sales &  Collection for each assigned plant and upload at the same time in SAP. Reconcile SAP Weekly Sales & Collection uploaded vs. Monthly Sales & Collection. Reconcile SAP General Ledger Data vs. Subsidiary Ledger Data.     October 2003 –  July 2006    IASI- Mister Donut Phils  Bangkal, Makati City Billing & Collection Officer Update Account Receivable Ledger of each shop Daily and weekly Send Account Receivable ledger report to Regional Billing and Collection  weekly Prepares daily , weekly and monthly report schedules related to sales Safe-keeping and Deposit of cash & check collection Reconcile billing vs. collection with Franchisees Monitors maintenance of filing system of DRs, Charge Invoices and Official receipts. Monitors delinquent accounts for suspension Monitors daily collections against deposit report Encodes Daily Order Forms (DOF) for the computation of the production forecast   April 2000– September 2003  REMAN Computer Systems  Tomas Morato, Quezon City Administrative Assistant  Assisting customer with regards to computer Preparing all monitoring reports, invoicing and filling documents. Issuance of official receipts for all cash/check received. Prepare cheques payment for the supplier. Handles all bank transactions (deposit/encashment) in behalf of the company. EDUCATION  -​ FAR EASTERN UNIVERSITY​    Morayta, Manila Bachelor of Science in Commerce- Major in Financial Accounting TRAINING SKILLS   November 2020  PYPESO- Learning Training Center     Malolos, Bulacan  Housekeeping- NC II Certificate  Valid until: November 27, 2025 SKILLS Well versed in SAP 4.7, SAP 6.0, SAP 1610, SAP Hana, Microsoft Office Windows 10 Program and Open Office. SEMINAR/TRAININGS   CF-GEMS-Customer Focus-Going Extra mile with a Smile    Discipline of Effective Supervision                                         SAP Training (AR&AP Modules)                                            5S + 1 Training                                                                       Basic Microsoft Excel  Training                                              First Aid Training                                                                    Basic Problem Solving Program                                             PERSONAL INFORMATION   Date of Birth: June 29, 1980 Status: Single Height:: 5’4” Weight: 136 lbs. Religion: Roman Catholic PERSONAL REFERENCE   Available upon request
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