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Leah
Meycauayan, Bulacan 3020
Alfoja
Freelancer
I am an independent and self-motivated freelancer with years of experience and training, specializing in
customer support roles and lead generation. Constantly evolving and growing.
WORK EXPERIENCE
EDUCATION
Lead Verification Specialist/Lead Generation (Remote)
Bachelor of Science in Information Technology
Alpha Leads PH | Aug 2021 - present
STI College Novaliches |-
Validates and confirms lead information.
Conducts phone validation/ cold calling.
SKILLS
Responsible for identifying leads, list building, contact listing
50%
Graphic and Web Design
and email scheduling
60%
CRM Systems
Works closely with sourcing/ recruitment team for prospect
60%
Project Management
outreach.
80%
Lead Generation
80%
Web Research
Happiness Officer/ Chat & Email Support (Remote)
Strikingly | Apr 2021 - Aug 2021
Tech Savvy
Goal Oriented
Supports user queries in creating, editing and publishing their
Customer Support
Proactive
websites.
Communication
Versatile
Team Player
Creative
Responds via email or through live chat regarding user
questions and/or concerns.
Order Entry Specialist - Seasonal Account (Remote)
iQor (Clark, Pampanga)| Sep 2020 - Dec 2020
REFERENCE
Answers inbound calls; places customer orders within
Annabelle Rubio | Sun Life Licensed Financial Advisor
catalogs, supplements.
P: -
Responds to customer inquiries and concerns effectively and
timely and comply with client directives to deliver amazing
customer service.
