Lechelle Robillos Florida

 I am a highly competent Executive Assistant who can provide administrative support and with great communication skills via phone, email, and chat. I am proficient in various Microsoft Applications, CRM, Project Management software and Google Workspace with good organizational skills, fast-learner, can multitask and manage a heavy workload.

My past experience is in the field of Outbound Collections such soliciting payments to overdue accounts, skip-tracing, initiating strategies for collection processes and procedures, perform customer account maintenance activities to include account reviews, work with internal personnel/customers if a credit order was denied and help resolve this and negotiate payment plans. etc. are some of the duties and responsibilities I have done in my previous company.

I am knowledgeable in Commercial Debt, Third Party Collections, B2B Charge off Accounts, Accounts Receivables and Payables. I am also knowledgeable in FDCPA and Mini Miranda states.