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l.casoojee
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A well organised, self-motivated individual with excellent communication skills at all levels and the ability to work as part of a team or on own initiative as required. Computer literate with knowledge of a range of software applications, including Word and Excel, and willing to undertake further training. I have excellent customer service skills which were put to good use working in the retail sector.
Whilst self-employed I have solely managed all aspects of business administration, including accounts and marketing. I always give 100% to any task undertaken, and being confident, friendly and outgoing gives me, I feel, the qualities you require and I am sure I would be an asset to any company.
CORE COMPETENCIES
1. Adaptability
2. Organization
Time Management
Space Management
Task Management
3. Proactive
4. Communication Skills
Listening skills
Oral skills
Written skills
Telephone/E-mail
5. Client Service
6. Business Understanding
7. Team Player
8. Computer/Technical Skills
9. Judgment
Professional Qualifications
Bachelors of Arts (Hons) in International Tourism Management – International Tourism Institute (London Metropolitan University) – June 1999
Teaching English as a Foreign Language – Cape Town T.E.F.L. Training Institute – December 1998
Diploma in International Tourism Management – International Tourism Institute – December 1997
Certificate in International Tourism Management – International Tourism Institute – June 1997
Microsoft Office Short Course – East London Technical College – September 1996
Self-Employment Certificate – Small Business Development Corporation – 1994
Matriculation Certificate – Clarendon Girls High School – December 1994
Professional Experience
Baking Business from homeFebruary 2016 – Current
Chess TeacherFebruary 2016 - Current
Hudson Park Primary East London – South Africa
Sales and AdministrationOctober 2013 – January 2016
East London Golf Shop East London – South Africa
Duties:
Maintaining Weekly Tee sheets,
Working on Jonas Golf Management Programme,
Sales,
Customer Relations and Queries
AdministrationJune 2012 – June 2014
Professional Golfing Supplies (PGSA)East London – South Africa
Duties:
Pastel,
Processing invoices,
Processing and Maintaining Debtors and Creditors,
Processing Customer Statements,
Processing Payments
Senior Branch ManagerJanuary 2010 – April 2012
Exclusive Books, Vincent ParkEast London – South Africa
Duties:
Banking,
Queries,
Book Sales,
Merchandising,
Ordering,
Stock Management,
Time Management – Reps,
Management of Staff,
Branch decisions and Management
Junior Branch ManagerMarch 2007 – December 2009
Exclusive Books, Vincent ParkEast London – South Africa
Duties:
Banking,
Queries,
Book Sales,
Merchandising,
Ordering,
Stock Management,
Time Management – Reps,
Management of Staff,
Branch decisions and Management when Senior Manager is away
BooksellerMarch 2006 – February 2007
Exclusive Books, Vincent ParkEast London – South Africa
Duties:
Banking,
Queries,
Book Sales,
Merchandising
Administration ClerkMarch 2003 – December 2005
Buffalo City Municipality: Integrated Environmental Services – Coastal East London – South Africa
Duties:
Budgetary Controls and Analysis,
Switchboard,
Customer relations,
Shortlisting of staff,
Departmental Office Support,
Geographical Information Systems use,
Organograms and Job Descriptions
Night staff BooksellerNovember 2002 – April 2004
Exclusive Books, Vincent ParkEast London – South Africa
Duties:
Banking,
Queries,
Book Sales,
Merchandising
Assistant ManagerOctober 2000 – June 2001
Riebeek Valley HotelRiebeek West – South Africa
Duties:
Front Office,
Banqueting,
Food & Beverage,
Banking and Financial controls,
F&B costing,
Administration
Junior Travel ConsultantJanuary 2000 – September 2000
Sure – The Travel Agent King William’s Town – South Africa
Duties:
Bus,
Car
Hotel Bookings
Banqueting CoordinatorSeptember 1999 – December 1999
Riverside Sun ResortVanderbijlpark – South Africa
Duties:
Reservations,
Rooming Lists,
Function
Languages
English
Afrikaans
German
References
Khathu Nemangaya
General Manager: Human Resources-
Gerda Schutte
Owner
Nahoon Reef Driving Range/ East London Golf Shop-
