Leslie ALonzo
Sales Representative/Recruitment Specialist
Pasig 1609-
I have 3 years working as a recruitment specialist from an outsourced client based in australia, I was
tasked to screen the application and contact the applicants for verification before their scheduled
face to face interview with the manager base in Australia. I have been working in the BPO industry for
about 10 years, I've handled technical support, customer service and sales accounts. I was also a team
mentor where I conducted QA's and coaching.
I am a Psychology graduate and currently taking up my Masters Degree in Industrial Psychology.
Work Experience
Coach-Survey Specialist and Appointment Settler, Work From Home
C3 Tech Targeting - AZ
May 2020 to February 2021
I manage a team and at the same time making B2B calls conducting bench marking studies and possible
setting an appointment with our solution experts.
Sales Representative
MicroSourcing Philippines
May 2013 to August 2016
Inbound and Outbound), (Recruitment) Employment Team for pooling, Back Office Specialist.
Job Description: Inbound Sales Representative, helping Australians move from one home to another,
Processing Applications for Australian residents who wants to work with MiniMovers. Process online
booking orders and live chat representative at MiniMovers.com.au
Date Joined: May 2013 to August 2016
Energy Consultant and Outbound Sales Representative
Ragus BPO
August 2012 to January 2013
Job Description: Calling Residential customers in Australia and offer better Energy Service Provider.
Date Joined: August 2012 - January 2013
Outbound Sales Representative
Acquire Asia Pacific
January 2012 to July 2012
Job Description: Assigned to do Cold and Warm call to Residential customers in Australia and offer Dodo's
Mobile, Landline and Broadband Services.'
Date Joined: January 2012 to July 2012
Outbound Sales representative
Transcom Worldwide Philippines
August 2010 to August 2011
Job Description: Business to Business Transaction. Calling Business Owners/C.E.O/Managers/Person incharge of the business, giving them options to upgrade their free business listing to a paid listing for a
better standing in one of Australia's leading Online Business Listings Website.
Date Joined: August 2010- August 2011
Technical Support Representative, Floor Walker, Team Mentor
Teleperformance Philippines
July 2007 to September 2008
Client: Verizon Internet Service Provider, United States
Job Title: Technical Support Representative, Floor Walker, Team Mentor.
Job Description: Providing technical assistance for customers who lost internet and or Wifi connectivity.
Mentoring team mates with communication skills, Proper call handling and rebuttals.
Date Joined: July 2007 - September 2008
English and Spanish Inbound Sales Representative
Teleperformance Philippines
September 2005 to May 2007
for Dell Computers, Peripherals and Warranties. Team Mentor.
Job Title: Selling all Dell products for US Residential Customers and Conducts team coaching.Date Joined
September 2005 - May 2007
English and Spanish Inbound Sales Representative
US Infomercial
October 2004 to June 2005
Job Description: Selling all products being advertise on US TV Infomercial.
Date Joined; October 2004- June 2005
Education
Bachelor's Degree in Psychology, Graduate in Psychology, Graduate
Western Mindanao State University, Zamboanga City
June 1998 to March 2002
Skills
• Detail Oriented (Less than 1 year)
• excellent communication skills (Less than 1 year)
• Punctual (Less than 1 year)
• self-starter (Less than 1 year)
Additional Information
Skills:
➢ Basic knowledge of PC and computer software
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Flexible, reliable and dependable hard-worker
Team-Player with excellent communication skills
Motivated self-starter with a strong desire to learn
Responsible, Self-Motivated and easy to adapt to new environment
Punctual and Innovate
Willing to learn and develop more skills
Detail Oriented