Lilian Villa

Lilian F. Villa   Home Address 34 Bayanihan Drive, SLU-SVP multipurpose Coop Old Site, Bakakeng Rd., Baguio City Email:- cell phone: - Job Experiences   Accenture – May 23, 2011 to July 26, 20178 Profile Summary   Previous : Group Lead for Proj Gold – Payroll Processes Previous : Group for Proj Gold - RTR processes. Previous : BU Lead for Project Triumph supporting a banking industry client in RTR Services. Client/Company : Accenture - UTC Project                 : Gold Project Duration : October  2015 -  July 26, 2018 Assigned Role    : -Manage and execute general accounting processes, including management and/or execution of core financial processes such as billing, accounting, recordings, amortizations, monthly reporting, annual balance, bookkeeping, fiscal forms, tax declarations and half-year reports. Senior roles include team support, resolution of complex issues, definition of standards and approaches, planning, and internal/external client relationship management -Stakeholder management -People management -Assist preparation of FTE forecast and update in MME; ISMS POC; Audit POC Current Role : Group Lead - Payroll - Oct 2016 – present Internal and external reporting (Operational issues, SLAs, KPIs, Migration projects) Semi-annual review and approval of process documentations (SOWs, SWIs, DTPs) Review, approve and discuss DIVE, RCA or Escape with Client Endorsement of additional or de-scoped processes (including due diligence package, complete CM requirements) ASOC cases and audit issues and reporting of SEV1 incidents Quarterly review of BCM documents / resources; Weekly update of BCM folders / data Carry-out automation, innovation and process standardization initiatives Review of Business Excellence(BE) boards Orientation and trainings for new joiners Review Headcount allocation for proper work distribution Had the opportunity to attend Onshore training in Singapore (Payroll) - Dec 2016 Current Role : Group Lead - RTR - Oct 2015 – Sept 2016 Other Roles and responsibilities included the following : Conduct random review of accounts reconciliation to identify overdue recon items requiring escalation; Engage entity and managers to resolve overdue recon items escalated; Attend in random post mortem and accounts recon review meetings and identify unresolved issues for escalation Back up reviewer on the accuracy of figures in quickfiles and checkfiles prior to promotion in HFM Client/Company : Accenture - ANZ BANK Project                 : Triumph. Project Duration : May  2011 - October 2015   Assigned Role    : General Accounting Ops Practitioner Manage and execute general accounting processes, including management and/or execution of core financial processes such as billing, accounting, recordings, amortizations, monthly reporting, annual balance, bookkeeping, fiscal forms, tax declarations and half-year reports. Senior roles include team support, resolution of complex issues, definition of standards and approaches, planning, and internal/external client relationship management. --Stakeholder management - People management - L&D POC; DTP maintenance POC Roles and responsibilities Operational Review Journal Entries and BS reconciliation with medium and high complexity. Review of financial and management reports Plan and reviews periodic operational timelines for the teams within scope of responsibility Creates Financial Analysis and reviews Flash reports Ensures that the team meets the service level agreement and project deliverables Serves as the 2nd level of escalation for operational/people issues; Address internal and external issues by planning and implementing resolutions Provides feedbacks to top level management as to the status, progress, issues and resolutions on the operations floor. Identify, communicate and manage operational, people and other kind of risks within the scope to higher management. Provide assistance on transitions of new or changes in project scopes impacting operations. Take charge or participate in project initiatives that have low to medium risk and complexity level Perform operational reviews to ensure the quality of deliverables to the client. Client Value Creation Establish and manage client relationships within the project scope. Participate in client coordination, operation calls. People Development Ensure that the subordinates have ample skill sets to perform their operational tasks Conducts formal and informal performance appraisals of team members Onshore Training in Singapore - Jun-Jul 2011 Certified Banking Generalist Non-Accenture/Avanade Experience Client/Company : Globe Telecommunications Project Duration : February  1997 - April 2011   Assigned Role    : Project & Assignment Description As Senior Finance Officer 1. Responsible for defining the Bank Payment and OR Monitoring Section’s yearly goal and objectives and ensure that all are properly delegated and accomplished. 2. Ensure compliance of staff on timely and accurate submission of daily bank balances 3. Ensure compliance of staff on timely and accurate reporting of Dishonored Checks. On time deposit of Postdated Checks and on time redeposit of Dishonored Checks. 4. Reviews requests for payments with regards to billings sent out by Globe and Innove’s accredited banks prior to approval of signatories. 5. Reviews all requests for adjustment on customers’ accounts prepared by the staff. 6. Ensures that all procedures and policies stated in the Policies and Procedures Manual are being strictly implemented. 7. Attends to customer needs, especially on customer complaints on unposted payments and endorse to the concerned group for immediate resolution. 8. Monitor resolution of discrepancies/complaints endorsed to the concerned groups and immediately provide feedback. 9. Monitors the group’s overall performance and execute appropriate actions on how to sustain/improve the current performance. 10. Monitor and follow-up resolution of reconciling items (endorsed by the Financial Reporting Group) from the staff and other groups concerned. 11. Preparation of the Monthly Treasury Letter supports for management reporting. 12. Review of monthly reports 13. Ensure that documents pertaining to the printing of Accountable Forms are complete and accurately provided to the suppliers. 14. Monitor submission of Accountable Forms Reconciliation of staff and review accuracy and completeness of the reports. 15. Other Functions:. Monitor and approve staff attendance, overtime authorization, leave of absences, etc. online. Introduce and Initiate process improvements Conduct regular staff coaching for their professional development. Conducts the performance appraisal of all direct reports. Education : Saint Louis University - Graduate of Bachelor of Accountancy