Lisa Welsh

LISA WELSH M ULTIFACETED B USINESS P ROFESSIONAL C ORE C OMPETENCIES A skilled business consultant strategist specializing in operations and day-to-day business. ◌ Business Strategist & Consultant Apply strategic direction, creation and implementation of policies, procedures, structures ◌ Operations Management / Implementer and systems. Provide businesses peace of mind so they are able to concentrate on growth ◌ Communication Specialist ◌ Revenue & Growth Management As a business owner and a passion for entrepreneurship, I have worked for many years as a ◌ Customer Service / Retention Operations remote COO, business consultant, strategist and project manager, evaluating, choosing, ◌ Project Management planning, developing and implementing priorities while improving efficiency, productivity ◌ Financial / Business Analyst ◌ Human Capital Management I ensure communication is effectively flowing across and through the business; a great ◌ Business Development Implementation manager of people and excellent at building and maintaining interpersonal relationships. ◌ Sales & Marketing Strategy & Management ◌ Social Media / Digital Management and revenue generating projects. and usefulness. O VERVIEW & A CCOMPLISHMENTS ◌ ◌ ◌ ◌ ◌ ◌ ◌ ◌ ◌ ◌ 25+ years experience and 10+ years in remote environment Thrive and driven by challenges in various industries, multiple positions and remote contracting Proven leader with expertise in Operations and Project Management ◌ CEO / Founder, 8 positions in the past 6+ years as COO / Operations Manage ups and downs of day-to-day business; expert negotiator and trouble-shooter ◌ Negotiated loan applications for business operations; received 95% Strategy planning to streamline your operations, processes and systems ◌ Extensive community strategy plan for business securing 150 volunteers, 40 business sponsors and 12+ planning team High focus on revenue growth with dedication, ambition and building long-term client partnerships ◌ Revenue growth strategy and planning for 10 businesses over 6+ years; maintained client partnerships for 15+ businesses Communication specialist focusing on building interpersonal relationships Increase productivity in team and executives, saving you time, money and valuable resources Build your audience, reach your target market faster and increase conversion rates ◌ Attended 10+ educational webinar focused on target markets; increased conversion rates for clients up to 20% Find the right people for your business; supervise their workload; manage their deliverables and expectations ◌ Access to multiple contractors with outstanding expertise; managed team of 25+ remote contractors globally for 10+ years P ROFESSIONAL E XPERIENCE OPERATIONS MANAGEMENT/ IMPLEMENTER / INTEGRATOR ◌ ◌ ◌ ◌ ◌ ◌ Encapsulates ideas and effectively initialize plans to make them a reality Analyzes present and past business models and work flow, develops proposals and systems to formulate plans and pull together resources from all team members and executives to provide quality products and service Utilizes time management, organizational skills, attention to detail, creativity and ambition to meet needs and exceed expectations Flourish and execute business' mission, vision and values into a tangible realistic strategic plan Excellent ability to evaluate, chose, plan, develop and implement options with utmost priorities Confident in my ability to govern and manage best policies and practices REPORTING & DOCUMENTATION SPECIALIST ◌ ◌ ◌ ◌ | Analyze, define and execute plans for testing established, current documentation processes. Identifies deficiencies; recommends solutions Plans, directs, coordinates, updates business documentation; increase content effectiveness, reduce production and processing costs Utilizes knowledge of documentation analysis and standardization, managerial processes and systems, budgetary limitations and organizational policies and procedures Writing, proofreading, editing, reporting: Executive Business Writing, Business Plans, Franchise Management, Financial documents LinkedIn: linkedin.com/in/lisawelsh28 | Skype ID: Lisajf28 | - | www.LisaWe lsh.ca | LISA WELSH LEADERSHIP ◌ ◌ ◌ ◌ ◌ Leadership style utilizes collaborative approach to improve abilities and build on strengths of business and team Strong leadership of listening, communicating, professionalism, building morale and recognizing good work Reflects, recognizes and appreciates different strengths (and weaknesses) of oneself and team; uses strategic leadership when supporting and managing together the right team dynamic Shows respect, honesty and sincerity, empathy and compassion, under stressful situations, handling resistance and managing change High capacity to lead using knowledge based creativity, commitment, planning, adaptability and resourcefulness STRATEGIC MANAGEMENT ◌ ◌ ◌ ◌ ◌ ◌ ◌ Develops an understanding of client’s business environment and strategy Examines clients’ businesses to get to know their brands and understand objectives Ensures departmental strategic planning projects reflect organizational strategic priorities Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, quantitative strategic plan Collaboration with team, partners, leaders and consultants to support execution of key initiatives Expert in business model development, financial modelling, product portfolio planning, organizational strategy, customer and market research Liaise with executive staff and finance team to receive feedback and create improvements to strategies; determine cash flow and budgets PEOPLE MANAGEMENT ◌ ◌ ◌ ◌ ◌ ◌ ◌ Assign, schedule, coach, mentor, counsel and discipline staff Communicate clear and concise information, improve understanding Communicate expectations, plan, monitor, assess, review Salesperson goal setting, compensation plan, tracking and achievement, KPI’s Strategic planning and implementation ◌ ◌ ◌ Implement policies, goals, objectives and procedures Provide guidance and direction to team; motivate with ease and consideration Supervise for efficiency and productivity Manage trouble-shooting and escalation methods Demonstrate flexibility and adaptability to team endorsing confidence in product/ service “Lisa’s clear concise strategies and intelligent business acumen makes her a resourceful and versatile adviser in a wide variety of roles and positions. ” Kristie B. P ROFESSIONAL H ISTORY Function Industry Business Location Experience CEO / Founder Management Consulting Welsh Consulting Global 2006-Current Board Director SPCA Volunteer Canada 2016 Operations Wine Accessories Freelance Consultant Global 2016 Operations / Marketing Director Marketing Consulting Freelance Consultant Global 2016 Chief Operational Director / Co-Owner Social Enterprise Business Freelance Consultant Global - COO / Co-Founder Business Consulting Freelance Consultant Global - Project Manager / Operations Business Consulting Freelance Consultant New York - Operations / Franchise Development Business Services Freelance Consultant Netherlands - Board Director Restoration Society / Community Volunteer Canada - COO Recreation / Sports Freelance Consultant Australia - CEO / Chief Operating Architect IT / Software Freelance Consultant California - Business Contributor Business Consulting Volunteer Global - COO Business Coaching Freelance Consultant Washington - Channel (Affiliate) Manager Financial Services Freelance Consultant Singapore - Business Consultant IT / Web Development Freelance Consultant Hawaii 2012 Operations Recreation / Museum / Community Volunteer Local - Full list of Testimonials and Reference Letters Available Upon Request | LinkedIn: linkedin.com/in/lisawelsh28 | Skype ID: Lisajf28 | - | www.LisaWe lsh.ca |