Liza Amorillo

Racquel Liza P. Amorillo Address: Juna Subd. Matina, Davao City, Philippines E-mail Address:-Messenger: m.me/iamorillolizA Mobile No.: - About Me - Has a proven trait for being effective and efficient, competent in problem solving, provides solutions for website and client related issues. - Maintains a high level of professionalism in roles and tasks assigned, has an eye for detail, promptly and prudently response to issues. - Has an extensive experience in Web Development update and maintenance; web quality assurance and testing which includes conducting thorough website tests from admin site functionality, front-end appearance, forms & links test, SEO setup, online purchasing test, browser compatibility and mobile responsiveness. - Creates how-to guide documentation in PDF, video step-by-step tutorials, project management, sales roadmap and process stages; Also, assist in developing a discovery report and business analysis. RELEVANT WORK EXPERIENCES: January 2018 - present Employer: Irene Mendoza Real Estate – Your All-Star Team Position held: VA – Web Admin and RE Transaction Coordinator (Full time) Role as a Web Admin  Update website contents for the real estate thru WordPress CMS site  Create and manage webpage of home and land listings; includes, video editing for promotion, map creation, photo gallery, marketing packet and documents  Manage social media accounts by updating and posting real estate/luxury real estate and lifestyle related topics and creating facebook ads  Manage and creation of newsletters and postcards  Manage contact lists of past and current clients, prospects and influences using different RE tools such Contactually, Linkedin – Google integration of contacts, homekeepr, etc.  Manage website functionality, domain name and server administration; Google business account, email accounts and other tools Role as a RE Transaction Coordinator  Manage timeline for each of the buying and listing transaction  Consult and coordinate with escrow, lenders, brokers, seller/buyers to related documents and transaction due dates  Provide weekly timeline feedback to seller/buyer  Post/coordinate open houses  Submit all necessary documentation to office broker for file compliance  Input all necessary information into client database and transaction management systems December 2017 - present Employer: Appen Position held: Social Media Evaluator (On-call/On-Demand per Project - Part time)    Determine search engine queries if it is transactional which will lead to purchasing an item or nontransactional query Factors to check are queries from a search query field of e-bay and at amazon e-commerce sites Recording of the required number of free speech English phrases related to messaging, reminders and dictation spoken to a voice assistant; also, to transcribe each of the voice recordings. July 2017 – December 2017 Employer: Irene Mendoza Position held: VA – Web Admin (Freelance-Part time)    SEO task for yourallstarteam.com and irenemendoza.johnlscott.com - Keyword search and injecting seo title, keywords and description to website images and site pages Update website contents for the real estate related niche using a WordPress CMS site Troubleshooting website elements minor issues such as menu, contact forms and page title links Project: Website Revamp (yourallstarteam.com)  Change WordPress Theme from Cherry theme to BeTheme  Using Muffin Builder 3, it has different user-experience framework that somewhat easy and complicated  The website elements are photo gallery, contact form, slider revolution for photo slides and visual composer  Completed the job in one-week, from website backup and screenshots, to theme installation and working on contents. Also includes, working on some of minor server requirements. March 2017 - present Employer: Chase Binnie - LiveinMinnesota.com Position held: VA for Social Media (Freelance-Part time)    Update posts related to real estate of social media accounts Manage calendar appointment for moving helper services Message new members of real estate group and friends birthdays on Facebook December 2016 to February 2017 Employer: Exploration, LLC. Position held: VA - Researcher (Online - Full time)    Editing Excel Reports of Youtube’s client claims monthly and year end reports Manual Claiming of Youtube copyright uploaded songs, lyrics, remixes and cover versions Song Asset research on its artists, writer and owner May to August 2016 (3-Month Project) Employer: Highly Anticipated Position held: Web Development Support (Freelance – Full time)     Create Video and PDF step-by-step tutorials for the services offered and used by clients such as Google Applications – how to create Google Plus, how to add personal email address to Gmail and others; 17Hats guide for client and build clients’ questionnaire, invoicing and creating a package or project; Calendar tutorials in setting up appointments integrating Google Calendar and Email tutorials evaluate and develop Discovery Report for business analysis, recommendation and creating package to fit the needs of the prospective client, especially on revamping/rebuilding a website with stationery business cards & print outs and social media visibility Analyze and create Project Management Roadmap for the Operations Manual, Process Stages and Sales Process Roadmap Sample tutorials: https://goo.gl/1vOtwW January to May 2016 (5 months) Employer: Bermillion, LLC Position held: Solutions Manager (Online – Full time)       Manage company’s transition process from VIANET Web Design to Bermillion, LLC Facilitate support helpdesk platform transfer Facilitate server migration of website files and connectivity Facilitate damage-control to clients website affected with program glitches Facilitate support customer service by responding to customers’ concerns and requests Facilitate and perform e-commerce website product updates and non-ecommerce websites; backup and rebuild WordPress websites; build WordPress platform website from a theme-based templates November 2007 to December 2015 (8 years 2 months) Employer: VIANET Web Design, A Division of VIANET Group LLC., Duvall, WA, USA Position held: Web Development Support Team Lead (Freelance – Full time)        Perform e-commerce and non-ecommerce website updates, website test functions, & troubleshooting to Custom CMS Site, Joomla! & WordPress Open Source which includes: o Product entry on e-commerce admin site, and through MySQL database manual product/data entry and troubleshooting Conduct and manage Facebook Pages for clients with website hosted by us Facilitate and conduct website design project development processes Troubleshooting and conduct website test functions for new site development and live websites Conduct search engine optimization-SEO using online optimization tools Manage/Administer different projects, ticket system, support assistants and programmers Create and maintain main website frequently asked questions, manual and other website needs electronic and web-based documents Web based application used: Joomla!, WordPress, Adobe Photoshop, Dreamweaver, Browserstack, Support Center Helpdesk, Google Cloud Tools, Custom e-Commerce System, Screensteps, Camtasia, July 2013 to May 2014 (11 months) Employer: Oracle Digital, Perth WA, Australia Position held: Web QA Analyst (Online-Homebased)    Facilitates final quality checks according to project development process of WordPress CMS built sites Conduct website tests, browser versions compatibility, check for bugs and functionality Conduct team member performance evaluation, randomly or on-demand Web based application used: WordPress, Screensteps, Camtasia, Adobe Photoshop, Dreamweaver, Browserstack, Intervals Project Management, Google Cloud Tools, Sitemap generator May 2011 to September 2013 (2 years 5 months) Employer: Your Online Success, NSW, Australia 1) Project (2yrs): Pro Speaker Hubsite (Website QA Analyst) (Online-Homebased)   Facilitate and coordinate project development process of WordPress CMS sites designed for professional speakers Conduct website tests, browser versions compatibility check, setup Google Apps & Analytics; Web based application used: WordPress, Screensteps, Adobe BrowserLab, Browserstack, Basecamp Project Management, H2Desk Support, Google Apps, Analytics 2) Project (3mo): Secret Weapon Software (Dev Consultant ~ Technical and Manual Setup)    Manage a three (3) month project for Secret Weapon Software support site, tutorials, faq and other development support related functions Conduct research and application test function related to Secret Weapon Software Build support site using WordPress open source for frequently asked questions and step-by-step guide and video tutorials. Web based application used: WordPress, Screensteps, Camtasia March – May 2007 Employer: Cantron Inc., Unit 1505 Keppel Building, Cebu Business Park, Ayala Center, Cebu City Position held: Support Consultant  Provides technical & software support to internal and external clients for various versions of Latitude engineering software application  Setup and configure Latitude versions  Conduct first & second level test for new version of Latitude software  Create and editing of flyers, flowcharts, and other graphical charts  Create and editing of standard technical guidelines  Conduct survey thru Australian prospects/clients of engineering and accounting software applications  Maintains systematic documentation December 2005 – January 2007 Employer: 1and1 Internet (Philippines), Inc., 2/F PIPC Building Asiatown, IT Park, Salinas Drive Lahug Position held: Technical Support Representative  Provide professional and efficient real-time technical support function through online Web hosting product concerns, services and customer inquiries  Assist in the services such as but not limited to: domain management; server and FTP-File Transfer Protocol connectivity/troubleshooting; troubleshooting of websites, website builder applications and its technology add-ons, e-commerce application sites; and exchange and regular email setup SKILLS: Technical:  Knowledge in Joomla (4 yrs) & WordPress (5yrs) Open Source CMS  Knowledge in Screensteps application for step-by-step tutorials and easy guide  Knowledge in Camtasia application for video, video editing, screen capturing for site tutorials  Knowledge in Jing screen capturing and sharing easy for support use and guide  Knowledge in PHP (reading & tracing code only not in-depth coding) and MySQL Database  Knowledge in Adobe Photoshop, Dreamweaver, Flash Designs  Knowledge in Adobe Acrobat Pro for creating and editing pdf files  Knowledge in Microsoft Visio application for creating various flowcharts  Knowledge in Microsoft Office 2003 & 2007 (MS Excel, MS Word, PowerPoint)  In-depth experience in research and documentation  Exposure in programs, utilities, anti-virus software installations and troubleshooting Sample of Works: Video and PDF Tutorials: https://goo.gl/1vOtwW Roadmaps and Process Stages – Manual Documentation: https://goo.gl/WJIFcW E-Commerce Website Product Updating:  Website-1 with different product categories, product w/ sub-contents, and options. http://www.gotograd.com  Website-2 Custom CMS and typical sites I set up from database to server folder setup, and work on product updates. http://efprints.com/ Joomla created website e-commerce and non-ecommerce:  Website-4 that I have built/setup and do content updates http://marchelassociates.com/, https://vyrtunet.com/, http://vianetwebdesign.com/ WordPress built website e-commerce and non-ecommerce:  Current managed site using BE theme WordPress theme – http://yourallstarteam.com  Website-5 professional speaker websites where I conduct mostly on website tests-admin site/frontend, functionality and overall appearance: http://andreadavies.com.au/ and http://janebennett.tv/ http://rachelbourke.com.au/ and http://josandford.com/  Website-6 clone and new built sites that I have conducted quality checks and testing http://oracledigital.com.au/, http://dfkanz.com/, http://warwickwomensworkout.com.au/ http://visageproductions.com.au/, http://greenplanetgrassperth.com.au/, http://ngbb.com.au/ http://kitchenkreations.com.au/, http://bestloans.com.au/, http://rainbowsigns.com.au/ TRAININGS/WORKSHOPS: Social Media Summit – Social Media Marketing using social marketing sites to make your business grow Website: http://www.socialmediasummit09.com/ Webinar Date: May 26 – June 3, 3009 on a scheduled non-consecutive dates Essential Skills for Customer Service Representative Training Program 1and1 Internet (Philippines), Inc. March 27-30, 2006 – 2F PIPC Bldg. Asiatown I.T. Park, Lahug, Cebu City Career Workshop Employment Resource Center October 11-12, 2005 – 5F Ayala Life-FGU Center, Cebu Business Park, Cebu City EDUCATIONAL BACKGROUND: Field of Study Institute/University Location Graduation Date Bachelor Degree in Science Major in Computer Engineering University of Immaculate Conception Bonifacio Street, Davao City, 8000 Philippines March 2001