Lize Testa

Resume – GE Testa 2020 Resume Gretchen Elizabeth (Lize) Testa Resume – GE Testa 2020 PERSONAL INFORMATION Surname Testa Maiden Name Taljaard Name Gretchen Elizabeth (Lize) Date of Birth 30 August 1982 Gender Female Marital Status Married Drivers’ License Code B Nationality South African Home Language Afrikaans Other Languages English (Read, Write, Speak) German (Read, Write) Resume – GE Testa 2020 EDUCATION Qualifications Institute Course Attended Subjects Simunye Training (2019) Assessor Training • Institute Course Attended Subjects Academy of York (2019) Skills Development Facilitator • • • • • Institute USID 115753 – Outcomes-based assessment (awaiting SOR) USID 15221 - Provide Information and advice regarding skills development and related issues USID 15218 - Conduct an analysis to determine outcomes of learning of skills development and other purposes USID 15217 - Develop an organisational training and development plan USID 152132 - Coordinate planned skills development interventions in an organisation USID 15228 - Advise on the establishment and implementation of a quality management system for skills development practices in an organisation Staff Training – Short Courses Course Attended: • Basic Project Management (2018) • Critical Thinking and Problem Solving (2019) Online Courses • Effective Communication Skills (2019) • Emotional Intelligence for Managers (2019) • Sexual Harassment (2019) • Customer Care (2019) • Stress and Time (2019) Institute UNISA (2006/2007) • USID 165312 – Business Management 101 • USID 212592 – Commercial Law 1A • USID 196497 – Economics 101 • USID 196500 – Economics 102 • USID 178601 – Introduction to the Economic and Management Environment 1A • USID 178064 – Introduction to the Economic and Management Environment 1B Resume – GE Testa 2020 Institute South Africa Nursing Council (2003) Highest Qualification Nursing Auxiliary Years completed One (1) Institute Kroonstad College (2000) Highest Qualification N4 (Computer Practice) Skills Acquired Microsoft Office, Outlook Express, Internet Explorer, etc. Other Courses Attended Stellenbosch University (2008) Short Course: Writing for the web MCSD (2001) - Visual Basic 6.0 - SQL Server 7.0 Last School Attended Bothaville Hoërskool Highest Grade Completed Subjects & Symbols (All subjects on higher grade) 12 (Matric) (2000) Afrikaans English German Physiology Mathematics Physical Sciences B B A B C D Planned Studies 2020/2021 ODETDP - National Certificate: Occupationally Directed Education Training and Development Practices (50334 Resume – GE Testa 2020 EMPLOYMENT HISTORY Staff Training National Manager, Skills Development Facilitator Duties: 2 May 2017 - date Trainers & Support Staff • Maintain a competent pool of facilitators and support staff (recruit, interview and negotiate rates) • Ensure trainers are registered with the relevant SETA’s and other relevant QA’s • Ensure trainers are match to the right clients and industries when training • Ensure that all resources are efficiently managed and that facilitators and support staff has a full understanding and adhere to rules, policies and procedures • Compiling of new policies, procedure and contracts where necessary • Training feedback sessions with facilitators to ensure quality and standard of training is maintained • Quality Assurance – attend various training sessions Training Material • Assist in development of training material • Ensuring that training material adhere to SAQA and SETA standards • Compiling of presentations Clients • Conduct Skills Development Facilitation o Provide Information and advice regarding skills development and related issues o Conduct an analysis to determine outcomes of learning of skills development and other purposes o Develop an organisational training and development plan o Coordinate planned skills development interventions in an organisation o Advise on the establishment and implementation of a quality management system for skills development practices in an organisation • Conducting training needs analysis in line with strategic direction of each business • Ensure effective and efficient training is implemented and aligned to the needs of the various business • Facilitate and Assess various training interventions • Compile monthly reports (Feedback, planning, costs, efficiency (ROI)) • Formulate and implement staff development, performance and motivational programs • Compiling and submission of WSP and ATR SETA • • • • • Keep up to date with all SETA requirements & legislation Attend various SETA and QCTO events Managing the SETA Portfolio of Evidence process Client liaison Marking of assessments under supervision of assessor and moderator (candidate assessor) by using the VARCS principals – while waiting on SOR (expected early in Feb 2020) Logistics • Sourcing, booking and process payments for venues nationwide • Overseeing other logistic process: o Bookings, cancellations and changes to training o Printing Orders, Catering, Couriers o Travel and Accommodation Arrangements • Source and process feedback from learners • Issue certificates General • Representing the organisation at client and tender meetings / presentations • Completing RFQ, RFP and other tender documents • Compiling proposals Resume – GE Testa 2020 iNkosi Eco Lodge General Manager 10 September 2015 – 30 April 2017 General management of Lodge • Greet and register guests. • Answer inquiries pertaining to lodge policies and services, and resolve occupants' complaints. • Assign duties to workers, and schedule shifts. • Collect payments, and record data pertaining to funds and expenditures. • Manage and maintain lodging facilities. • Inspect guest rooms, public areas, and grounds for cleanliness and appearance. • Purchase supplies, and arrange for outside services, such as deliveries, maintenance and repair, etc. • Assisting with travel arrangements • Hosting of guests • Preparing breakfast / brunch and other meals as required. • Cooking of jams and other produce • Organising, hosting and catering for events and functions • Updating and maintaining all advertising and booking sites with current promotions and prices Joker & The Thief Restaurant, Northern Cape Manager 1 June 2015 – 31 July 2015 Restaurant & Bar Management • Setting up of Restaurant Recruiting & Training Staff Cash-ups & Banking Ordering of Stock • Stock takes Kalahari Rangers Lodge, Northern Cape Manager 1 May 2014 – 31 May 2015 General management of Lodge • Observe and monitor staff performance in order to ensure efficient operations and adherence to facility's policies and procedures. • Train staff members in their duties. • Provide assistance to lodge staff members by performing activities such as inspecting rooms, setting tables and doing laundry. • Salaries, leave, overtime, interviews • Assign duties to workers, and schedule shifts. • Greet and register guests. • Answer inquiries pertaining to lodge policies and services, and resolve occupants' complaints. • Collect payments, and record data pertaining to funds and expenditures. • Manage and maintain lodging facilities. • Purchase supplies, and arrange for outside services, such as deliveries, maintenance and repair, etc. • Stock Control – Kitchen and Bar • Assisting with travel arrangements and hosting of guests • Preparing breakfast / brunch and other meals as required. • Ensuring lodge keep 4-star status Game Farm Management • Maintenance and buying of vehicles • Fence and electrical fence installation and maintenance • Waterhole, feed and supplies management • Assign duties to workers, and schedule shifts. • Managing butchery and selling of meat • Manage preparation of client trophies • Taking care of sick and baby animals Farm shop • Stock control and buying of stock • Cash-ups Resume – GE Testa 2020 Perlman House Pub & Restaurant Owner • • • • 1 October 2013 – 28 February 2014 Restaurant & Pub Management Stock Management Serving Clients Marketing Preparation of food and platters Co-ordination of functions and events 3fifteen Technology Solutions Administrative Coordinator • • • • • • • • General office administration Reception Orientation of new staff Reporting and following up on building repair work Ordering and issuing of stationary Preparing Timesheets for Invoicing Travel Coordination Recruitment: o Liaising with recruitment agents o Receiving CVs and looking for potential candidates Booking assessments for potential candidates Software training to clients – SharePoint End User Content writing and adding content to clients' websites using SharePoint Coordinating Support Helpdesk Event & Function Coordination Windowlines (Progressive Impressions) Invoicing, Assistant & Acting Manager • • 1 June 2007 – 30 September 2013 1 August 2005 – 31 May 2007 Supervision of staff and installation teams in the absence of the manager Invoicing, sales & telephonic enquiries Zuid-Afrikaans Hospital Nursing Assistant (Orthopedic Ward) • January 2004 - July 2005 General Nursing Assistant Duties Department of Health Free State Student Nurse January 2003 - December 2003 MTN Your Cell Connection Assistant Manager September 2002 - December 2002 • • • Managing of Kroonstad branch Selling of cell phones & cell phone contracts General enquiries & repairs Kompas Printers and Stationery Computer Operator & Shop Assistant • June 2001 - September 2002 Managing shop in absence of manager Designing, layout and printing of local Newsletter, Advertisements, Cards, etc.