Lizel Larosa

LIZEL LAROSA Customer Service Executive/ English Teacher - Experience - April 2023 to present Uttaradit School, Uttaradit Thailand Uttaradit Thailand 53000 Foreign English Teacher EDUCATION Bachelor of Arts major in English Carlos Hilado Memorial State University- EXPERTISE CRM Oracle Copywriting Educates students in reading, writing, speaking and studying literature in the English language. I work in both middle and high schools, and I develop lessons around literacy, writing, grammar, vocabulary and more. - Concentrix Bacolod City Customer Service Executive Respond to customer emails in a timely and professional manner. Address customer inquiries, concerns, and complaints with empathy and accuracy. Provide product information, troubleshooting guidance, and assistance with order-related issues. Maintain a clear and concise communication style while adhering to company policies and guidelines. Collaborate with other departments to resolve complex issues or escalate them as needed. Maintain detailed records of customer interactions and feedback for analysis and improvement. SALESFORCE LANGUAGE English Tagalog Reference Karyn Garinganao Team Leader Concentrix Phone:- Email :- Roungkaw Woraruthai Foreign Teachers head Phone: - Email -