Lizzy Avilez
Honduras, Cortes,
San Pedro Sula
Col. Guillen Islas del Progreso
33 Street house #22
Lizzy Carolina Avilez Rivera
February 22 1998 (23 years old) --EXPERIENCE
Agent/Customer Service
Collective Solutions - San Pedro Sula
September 2016 - March 2017
I worked for Safelink Wireless-Tracfone, great customer service skills for 6 months.
Agent/Customer Service, Sales, Technical Support and Production
Support
Startek — San Pedro Sula
April 2017 – August 2021
SKILLS
I have worked for 3 different campaigns on Startek HN, T-Mobile, Grubhub and Comcast/Xfinity
Mobile. Have a great customer service, sales and technical support skills, worked one year on the
company as production support helping people with policies of the campaign, doing meetings and
being support for new personal of the company.
Excellent Communications Skills
Microsoft Office Skills
Multitasking
Remote Reps
September 2021 – Present
Currently working with remote reps, and I have worked with the client Smart Delivery Service, where
my role was to be a sales b2b representative on the logistic area, I used to create a list of leads and
setup appointment with the decision makers.
EDUCATION
High School Diploma in Computer Science
LANGUAGES
Spanish 100%
2004 - 2015
English 90%
Institute María Auxiliadora - San Pedro Sula, Cortes
French 20
University/ Dentistry student
2021 - Present
UNAH Valle de Sula - San Pedro Sula, Cortes