Passionate about helping other people, I have built a career in customer service. 5 years experience in different fields of the industry; from email management and administrative tasks to technical and medical support.
Skills
- Analytical thinker
- Problem solving
- Chat, email, and phone support
- Bilingual
- Multi-tasking
- Excellent written and verbal communication
- Zendesk / SAP / eM Client / CRM systems
- Project management
- Perfomance based on KPIs
- G Suite Package