Lorey Fe Almocera

I am enthusiastic, reliable and hardworking individual who has over 3 years of experience giving professional, efficient and high quality service to various call center companies. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support, Zendesk, RIO, CRM and Telegence and am eager to learn to use any new tools that get the job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. I am also good in excel and adaptability.