Lori Willms

Lori C Willms Phone:- Email:- Highlights of Qualifications ➢ Sixteen years of administrative experience; 14 of those years working in a senior role in an executive office dealing with highly confidential and sensitive issues ➢ Experience working in a high demand position liaising with top levels of government ➢ Procurement creation and execution of contract; assistance in coordinating contractor projects ➢ Sixteen years experience reviewing, creating, and formatting a variety of documents; these include briefing materials, correspondence, memos, detailed reports and presentations ➢ Fourteen years experience managing diverse workloads effectively and independently; this includes coordinating briefing materials and correspondence in a fast-paced, high volume and tight deadline work environment. ➢ Positive professional demeanor and conduct; strong communication skills using tact and diplomacy with formal training in privacy protection ➢ Known for quickly building strong relationships with internal and external partners and clients ➢ Expertise in MS Office Programs including One Note, excel and database creation, accurate data entry, and high knowledge of computer software ➢ Ability to work well in large and complicated organizations and quickly establish rapport with clients, team members, a wide variety of internal departments, and external bodies with conflicting priorities ➢ Superior organizational, prioritizing and time-management skills with the ability to work under a tight deadline ➢ Sixteen years experience building project financial tracking using the creation and maintenance of Excel Databases; in addition to billing and invoicing based off contracts; this utilizes the application of general finance and administration policies and processes, and financial systems and controls Education and Training Office Administration Certificate Camosun College- Enhanced computing skills with training in Word processing, Excel, Access, and PowerPoint, improved communication skills (written and oral), Business English, basic accounting, file management, ARCS/ORCS, and TRIM Training & Personal Development Occupational First Aid Level 2 St. John’s Ambulance 2019 35 hour program designed to provide the first aid attendant with the skills to function as part of an effective first aid program in the workplace. Management Training Program West Corporation 2004 Accepted into competitive Management Training Program from a field of over 300 applicants and given a 37.5 hour training curriculum concerning corporate management principles, leadership skills, teamwork and team building, time management and coaching skills as well as several opportunities to act in a supervisory role and receive on the job training. Professional Development FOIPP Act Training Ministry of Labour Building Bridges to Understand the Village Public Service Agency Building Relationships with First Nations Public Service Agency Building Capacity in Indigenous Relations Public Service Agency Procurement Foundations Public Service Agency Project Management Public Service Agency Event Promotion and Marketing Synergy Health Management Protection of Privacy - Patriot Act & Provincial and Federal Government Privacy Regulations St. Jude Ethical Research Contract Execution and Compliance Island Health Lori C Willms Page 2 Communication Skills and Experience ➢ Developed strong and open relationships with administrators, faculty, staff, contractors, and government officials to ensure effective information sharing and a productive working and learning environment ➢ Proven record of building relationships with internal and external clients and directors ➢ Have consistently shown strong communication skills using tact and diplomacy, in a wide range of situations ➢ Experience communicating with varying levels of English as Second Language speakers seeking urgent and complex services ➢ Experience with event promotion and recruiting volunteers ➢ Experienced leading tours and speaking to large groups; excel at public speaking ➢ Experienced in drafting documents including communications, reports to internal and external granting agencies and committees, as well as grant proposals and promotional materials and handbooks ➢ Publication experience as content editor for program promotional materials, and distribution materials for venders and clients ➢ Experience preparing briefing notes and communications for directors, faculty and staff Financial _ Operational Skills and Experience ➢ Experience building project financial tracking using the creation and maintenance of Excel Databases ➢ Experience with billing and invoicing based off contracts ➢ Successfully planned multiple senior level meetings with conflicting scheduling and last-minute changes to sensitive and confidential information ➢ Handled complex travel arrangements and submissions for university, government and private sector from early trip planning to reimbursement ➢ Assisted with applications for grants and funding ➢ Experience with budgeting, billing, account reconciliation, petty cash, and forecasting ➢ Proven record of processing and reviewing highly sensitive and confidential information in private, government, and university settings ➢ Developed computer skills in clinical systems, as well as MS Office Suite (excel, word, access, outlook), PowerPoint, Twitter, Facebook, PeopleSoft, and Oracle ➢ Demonstrated project coordination experience on a multi‐million dollar IBM project involving multiple stakeholders and contracts Supervisory _ Human Resource Skills and Experience ➢ Experience with timesheets, appointments and review meetings including post‐docs ➢ Proven track record with multiple employee contract interpretation and performance management and process ➢ Experience with supervising medical fellows, students, and volunteers ➢ Demonstrated ability to provide feedback and training to employees as well as development of training related materials and seminars ➢ Successfully assisted in the creation of Standard Operating Procedures ➢ Experience managing and running a busy office Medical Administrative Skills and Experience ➢ Eleven years’ experience with advanced cardiology terminology ➢ Experience in a busy, fast paced, multiple discipline wellness centre ➢ WCB, ICBC, MSP, Insurance, and private billing experience; medical coding ➢ Experience with iClinic, PowerChart, Clinic Essentials and other Island Health systems Lori C Willms ➢ ➢ ➢ ➢ ➢ Page 3 Experience obtaining patient medical records from other health authorities and private clinics. Experience building an excel database based off contracts for billing Experience filling out medical requisitions for laboratories and other medical procedures Assisting with Canadian Institute of Health Research applications for funding Performed accurate medical billing and dictation transcription Employment History Manager, Divisional Operations Assistant Deputy Minister’s Office Ministry of Advanced Education, Skills and Training Victoria, BC March 2019 – Present Senior Executive Assistant Deputy Minister’s Office Ministry of Forests, Lands, Natural Resource Operations and Rural Development Victoria, BC June 2018 – March 2019 Regulatory & Fellowship Coordinator Victoria Heart Institute Foundation Victoria, BC May 2016 – March 2018 Office Coordinator TPC Financial Group Victoria, BC August 2014 - May 2016 Administrative Assistant Synergy Health Centre Victoria, BC August 2014 – July 2015 (part-time) Regulatory & Fellowship Coordinator Event Management Victoria Cardiac Arrhythmia Trials Victoria, BC February 2007 – July 2014 Research Administrator Western Cardiology - Dr. Tang Victoria, BC April 2009 – September 2012 (contract) Senior Project Administrator IBM Canada Ltd. Victoria, BC December 2005 – January 2007 (contract) Contact Information for Additional References Available Upon Request