LOUEL ROY L. BETE
#248, Sunflower Street, Zone 2-Lower,
Bulua, Cagayan de Oro City- /-
Profile
Well-organized, a highly motivated, hardworking, adaptable and responsible individual, who has 6 years of experience in the BPO industry. Handling several accounts for the last decade made me an expert in customer service, admin-task and client relations. I am a fast-learner who requires minimal supervision. Good in oral and written communication skills and a Computer Literate.
Education
Xavier University
73 Corrales Ave, Cagayan de Oro, 9000 Misamis Oriental
Computer Technology -
Bukidnon State University
Bachelor of Science in Business Administration-
Skills
Communication
I am able to interact effectively with others and can express my thoughts and ideas with people from diverse background, highlighting teamwork and problem solving. Listen attentively in some suggestions. Cooperate and work well with others.
I handles training sessions for several people for 3 years
I work as a Team Leader and a Lead Digital Specialist in Digital AirStrike (A Scottsdale, Arizona –based company) for 5 years.
Leadership
Always willing to be trained and am able to follow instructions well. Sociable personality with friendly approach. Work well within a team environment or responsibly using own initiative.
I was promoted from a digital specialist to Assistant manager in just 6 months.
I was a Team Leader doing administrative tasks in my previous company.
Creativity
I have excellent organizational skills. I can also identify and gather appropriate resources in appropriate activities.
I won various regional drawing/poster making/charcoal painting when I was in College
Negotiation
Resourceful and creative with an eye for details and ability to adapt quickly to new situations. Can work effectively either alone or as part of a team. And I can also work confidently under pressure.
Technological
Office Suite. Basic Photoshop Skills. Computer Savvy. Managed my own Computer shop from-
Interests
Researching
Data Entry
Virtual Assistance
Book reading and writing
Watching informative videos
Watching news
Employment History
Arriba Teletech
Telemarketer-
Concentrix
Tech Support-
Digital AirStrike (Home based via ODESK/UPWORK)
Digital Support Specialist
March 2014-October 2014
Digital AirStrike (Home based via ODESK/UPWORK)
Assistant Manager (Outsourced Department)
October 2014-January 2016
Digital AirStrike (Home based via ODESK/UPWORK)
Team Leader (Outsourced Department)
January 2016-September 2019
Diggelido (Home based)
Winning Product Researcher on Amazon/eBay/AliExpress
November-December 2019
Teleperformance (T-MOBILE USA Account)
Account Expert/Technical Specialist
January 20, 2020- November 15, 2020