Loven Rubenecia

Hey, 

I'm Loven. I believe I'm fit for the position given that I have relevant years of experience as a BPO Senior Customer Service and Operations Associate. Having my attitude to learning new things is one of my strengths. I am also well-versed in performing multiple Administrative Tasks, which cover Quality Assurance, Data Management, and Survey Analysis.

I believe my Technical Support Expertise, Customer Service and Communication Skills can add value to your company and can lead to my success in this job role.

Below are my skills.

Main Skills:

-Technical Support Expertise

-General Customer Service Support

-Software and Hardware Support (Printers)

-Chat Support

-Email Handling/Management 

-Social Media Management

-Web Research

-Data Entry

-Spreadsheet/Google Drive

-MS App Efficient

Other Skills:

Buffer, Pixabay, Canva

Knowledgeable in Platforms such as:

-RingCentral

-Vonage

-Live Chat, Inc.

-Slack

-Asana

-Skype

-Genesys

-LogMeIn

-CareAR

Knowledgable in CRM's:

-Mojo

-REI Simple

-Esap (s3)

Thanks!

All the best!