Lowilton Lontayao

Lowilton Lontayao Administrative Associate & Data Entry Specialist- linkedin.com/in/lowilton-l SUMMARY For more than three years, my work has centered around administrative tasks, such as data management, content research, curating content, word processing, time management, email list building, and customer service. I want to incorporate my experiences, knowledge, skills, attributes & become an asset to your organization. EXPERIENCE Podcast Assistant to Manager BLEAV Girl on Fire Podcast Jan 2021 - Jun 2021 (Freelance) Works as a Podcast Assistant to Manager and I am also involved in the podcast pre & post production internal workflow processes. My tasks involve the following: ▪ Prepares podcast guest contract documents using Pactsafe & Google Documents. ▪ Maintains & saves important documents as part of file management using Microsoft One Drive & MS Excel. ▪ Email outreach to potential guests in various professions. ▪ Research new potential guests. ▪ Arranges & organizes interview schedules of the guest for upcoming podcast episodes using Calendly. ▪ Maintains the podcast social media channels, post latest episodes & act as a social media moderator to retain & build rapport to new & existing podcast listeners. ▪ Maintains contact information database of clients using Hubspot CRM. ▪ Creates general social media contents to attract more listeners using Canva. Assistant to Manager CS Thrive Jan 2021 - Jun 2021 (Freelance) This company focus on personal development & business coaching. As an Assistant to a Manager, I assist the manager with administrative tasks such as file management, email communication, marketing and project development. Executive Associate Think Unlimited Nov 2018 - Nov 2019 (Full Time) It is a start-up IT Firm based in Hong Kong that creates and develops business software and viral mobile apps. As part of the top workforce management of the company, my tasks have included: ▪ ▪ ▪ ▪ ▪ ▪ ▪ Answers/Follow up essential business calls. Email outreach to vendors with different cultures. Keeps track of important business documents. Responds to email inquiries. Prepares business PowerPoint presentation. CRM Maintenance using cPanel & Magento. Monitors projects development. Customer Service Consultant SYKES Apr 2016 - Apr 2018 (Full Time) Customer Service Consultant in an American and Canadian Account for more than 2 years. My roles have included billing, sales, email marketing and troubleshooting support. Experienced in building rapport & customer confidence with various personalities, cultures & race. CERTIFICATIONS Time Management Fundamentals (June 2021) (Approved by the PMI® Authorized Training Partner Program) LinkedIn Learning Credential URL: https://www.linkedin.com/learning/timemanagement-fundamentals-with-microsoft-office Excel Essential Training (Office 365/Microsoft 365) – (June 2021) LinkedIn Learning Credential URL: https://www.linkedin.com/learning/excel-essentialtraining-office-365-microsoft-365 Project Management Program – (June 2021) International Business Management Institute (IBMI) ID:- KEY SKILLS & ATTRIBUTES: ▪ ▪ ▪ ▪ ▪ Customer Service & Office Administration Data Entry, Web & Content Research Excel & Word Processing Calendar & Time Management Dedicated, Committed, Respectful, Patient & Honest. HONORS & AWARDS Top Customer Service Consultant (2017) SYKES Philippines (Award for best performer customer service consultant in the entire business account) VOLUNTEER EXPERIENCE News Researcher/News Gatherer/News Writer (2013) RADIO MINDANAO NETWORK, INC. RMN (Radio Mindanao Network Inc.) is the largest radio network in the Philippines. RMN Inc. has 65 strong radio stations & delivers its content across multiple digital platforms worldwide.