Lui Ann Faytaren

Lui-Ann Faytaren Quinto 301 R.R. Station Batangas City - - Objective: To enhance and practice my skills that I have gained by acquiring a position in the customer service level that perfectly fits my qualifications and at the same time be a part of a diverse and well-rounded working environment. To focus on meeting the requirements and needs of the clients in a professional way. Education: Tertiary: Bachelor of Science in International Hospitality Management specialized In Cruise Line Operations in Hotel Services Lyceum of the Philippines University - Batangas Capitol Site, Batangas City 2011 – 2015 Secondary: Westmead International School Megaheights Subd., Alangilan Batangas City 2007 – 2011 Elementary: Julian A. Pastor Memorial Elementary School Cuta, Batangas City 2001 – 2007 Skills ● Assisting senior management in incorporating strategy and ensuring the department accomplishes defined objectives. ● Familiar with financial and customer service principles and practices ● Good oral and written communication skills ● Able to work under pressure and can adjust to time conflicts ● Able to perform well with groups or independently ● Good at handling guest-related issues and complaints ● Has great attention to detail and can manage stress Working Experience TaskUs Batangas Customer Service Representative/Reservations Specialist HotelTonight November 2019 - January 2021 Baker Group of Companies (Kuwait) Hostess / Receptionist August 2016 - January 2019 Alorica Lipa Batangas Customer Service / Sales Representative October 2015 - August 2016 Total Merchant Services (Home Based) Appointment Setter / Customer Service / Sales Representative December 2012 - March 2014 Personal Profile: Date of Birth : May 31, 1995 Place of Birth : Batangas City Age : 25 years old Gender :Female Religion :Baptist Marital Status : Married Citizenship : Filipino