LUZ ANGELA RIOS OSORIO

Excellent personal presentation, creative, dynamic, proactive, good disposition, good management of interpersonal relationships, adaptability to change and continuous learning, problem solving ability, high sense of commitment, responsibility and loyalty, wide capacity to work under pressure, skills to work in a team with projection, excellent leadership capacity, personnel management and permanent updating for a better performance, knowledge contribution, ability to understand, understand and know new applications, projects and assigned work, orientation towards the achievement of objectives, innovation, and continuous improvement.

Extensive experience in Customer Service, permanent attention to users in assistance of complaints and claims, handling and support in responses of Tutelas, requirements and rights of Petition directed to the affiliates, leader in the organization of works and execution of the results oriented , training on disability issues at the national level acquiring skills in personnel management, development tools and database management, assistance in Medical Audit at Bogotá and National level, Indicator Management, reporting, Office Management (Word, Excel, Power point, Outlook), reception, filing of medical accounts, billing management, generation of POS RIPS and Complementary Plans (PAC), liquidation and transcription of Disabilities and Licenses. Experience in insurance sales and capitalization. Sale and import of articles and clothing. Management of Accounting Office Word program.