Lymar Gaspar

 Lymar P. Gaspar 4177-E Ponte Street, Tejeros, Makati 1204 - email:- Education: Bachelor of Science in Nursing Southwestern University, Cebu City Employment History: Customer Service Consultant, Getaround Inc., (Homebase) (March 2014-December 2015) Debt Collections Agent/CSR Representative, Transcom Worldwide (March 2012- Dec 2013) Sales Representative, TeleTech (May 2010-November 2011) Customer Service Representative, Sutherland Global Services (July 2009-May 2010). Promoted to Quality Specialist after 3 months. Sales/Customer Service Advisor, Convergys Corporation (December 2007-June 2009) Professional Experience: Assisted and provided solutions to customers on their concerns regarding the products and services they were getting. Informed customers on the features of the product. Accepted phone ordering and tracking of orders. Handled calls promptly, interacting with customers to determine their needs, and providing consistent, high quality service and accurate information to the customers Responsible for achieving business targets within a given time frame under a highly competitive environment. Competencies and Skills: MS Office Applications Internet System Navigation Customer-oriented With CSR/Sales/QA background Character References: Cristina Domingo Team Leader/Supervisor Sutherland Global Services- George Laigo Team Manager/Supervisor Transcom Worldwide- Flores de May Umali Team Leader/Supervisor Teletech-