About
- Scaled the Facebook page from scratch and it now has 2 million Facebook followers.
- Crafted a unified approach in managing all the incoming messages from various social media accounts: Facebook, Instagram, Viber, Twitter, and Youtube.
- Acting as moderator in answering inquiries and comments; Averaging 80-100 comments per hour
- Synchronized the style of content with client's branding
- Provided offline support
- Provided customer service for delivery concerns and payments
- Flexibly handled dynamic changes in the tool stack.