Ma. Berlynn Capistrano Comandao

MA. BERLYNN C. COMANDAO 155 Kamagong st., Camella 5, Naga rd., Pulang Lupa II, Las Pinas City Mobile Numbers [63]- E-mail Address:-Skype ID: BerlsC EDUCATION 2007 – 2010 De La Salle University – College of Saint Benilde Business Administration Major in Human Resources Management 2006 – 2007 Remedios Trinidad Romaldez Memorial School – Makati Medical Center Nursing 2002 – 2006 Saint Paul College of Paranaque​ [High School] 1996 – 2002 Saint Paul College of Paranaque ​[Grade School] WORK EXPERIENCE June 2010 – Aug. 2010 Internship Assessment Analytics, Inc​. Assist with Customer concerns, conducts Recruitment Test Administration and Interviews, Results interpretation and data analysis Sept. 2010 – Jan. 2011 Project Assistant/Receptionist Assessment Analytics, Inc. Assist with project administration and coordinate with participating candidates with their respective schools or companies regarding schedules and/or other concerns, conducts Test Administration, results interpretation and data analysis. Assists with customer concerns and transmit information for internal and external use. Receives payments and documents, files and maintains documents, Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents. Feb. 2011 – Dec., 2011 Customer Service Representative Convergys Handles inbound/outbound calls that respond to customers enquiries about the products and services that the brand offers. Assists in directing calls to the correct department. July 2012 – March 2013 Customer Service Representative Teleperformance Handles inbound/outbound calls that respond to customers enquiries about the products and services that the brand offers. April 2013 – Ongoing Freelance ​Transcriber Transcribes, edit and proofreads audio files into written format, ensure that the transcription follows the guideline and request of the clients and submit the transcript in a timely manner. Aug. 2013 – Sept. 2013 TaskUs Lead Generation Specialist Gather and manage data information need by the client. Aug. 2013 – Ongoing Freelance ​Transcriber/Reviewer Scribie Transcribes, edit and proofreads audio files into written format, ensure that the transcription follows the guideline and request of the clients and submit the transcript in a timely manner. Oct. 2013 – Nov. 2013 Freelance ​Transcriber REV Transcribes, edit and proofreads audio files into written format, ensure that the transcription follows the guideline and request of the clients and submit the transcript in a timely manner. Dec. 2013 – May 2015 Freelance ​Transcriber Private Clients Transcribes, edit and proofreads audio files into written format, ensure that the transcription follows the guideline and request of the clients and submit the transcript in a timely manner. April 2015 – March 2017 Leasing Line Virtual Assistant Virtually Incredible Entertain queries, pre-qualify, and provide information and customer service to prospective tenants looking for residential rental property. SEMINARS ATTENDED September 2008 Gen X – Gen Y, Sponsored by Human Resource Management Society April 2009 Conference, Sponsored by Watson Wyatt August 2009 All Aboard Leadership Management Society September 2009 Business Management 2​nd Convention, Sponsored by De La Salle Business Management Society September 2009 46​th​ PMAP Conference, Sponsored by PMAP Philippines February 2010 Marketing yourself Effectively, Sponsored by Business Trends a Kelly Service Company August 2010 Image Enhancing Seminar by Assessment Analytics Inc. December 2010 Link Conference by Assessment Analytics Inc. Express, Sponsored by Human Resource CO-EXTRA-CURRICULAR AND FACILITATED ACTIVITIES SY 2009 – 2010 Secretary, Human Resources Management Society August 2009 Happiness in the Workplace, Human Resource Management Society February 2010 Awesome Twosome, Sponsored by Human Resource Management Society August 18, 2010 Road Trip: Ride Your Way to Career Success by HURESEM class 2​nd​ Term