Ma. Camille Erika Radam

MA. CAMILLE ERIKA S. RADAM CONTACT INFORMATION : #23 Agudo St. Barangka Drive, Mandaluyong City--PERSONAL INFORMATION : Birth date: January 31, 1993 Gender: Female Civil Status: Single Citizenship: Filipino Religion: Born Again Christian EDUCATIONAL BACKGROUND:-Olivarez College Dr. A. Santos Avenue, Sucat Road Paranaque City Bachelor of Arts Major in Psychology -Bilaran National High School Bilaran, NasugbuBatangas -Lian Central School Lian, Batangas HONORS & ACHIEVEMENT:-TH Honorable Mention -rd Honorable Mention-EdukasyonLibreniOlivarez (ELO Scholar) ­­­­­­­­­­­­­­­­­­­­­WORK EXPERIENCE : Process Associate May 17, 2018 – Present Genpact LCC Job Description : Responsible in data entry into HRIS database (People soft) on new/ update employee détails such as the work schedules and leave entitlements, position management and movements. Handles HR IS requests and resolves cases and issues through ServiceNow. Protecting the data privacy of the employees records. Associate – TSS HR Systems April 06, 2017 – February 06, 2018 Ernst & Young Job Description : Responsible for on-going sytem support for Alumni system of EY working with other virtual team and team members around the globe. Manage individual tickets via Service Now – issue tracking system and assess and make recommendations to the Product Manager and/or to IT Service Teams. Working with the customer and various teams to evaluate defects and enhancements to the system. Develops and supports system testing plans and conducts quality assurance testing. Maintains accurate and thorough client support record. Provide support with resolution of escalated tickets, acts as liason to IT Services leads to ensure issues are resolved in timely manner. HR System Product Support Associate – Alumni : HR Systems January 30, 2017 – April 05, 2017 SGV & Co. /EY Philippines Job Description : Responsible for on-going sytem support for Alumni system of EY working with other virtual team and team members around the globe. Manage individual tickets via Service Now – issue tracking system and assess and make recommendations to the Product Manager and/or to IT Service Teams. Working with the customer and various teams to evaluate defects and enhancements to the system. Develops and supports system testing plans and conducts quality assurance testing. Maintains accurate and thorough client support record. Provide support with resolution of escalated tickets, acts as liason to IT Services leads to ensure issues are resolved in timely manner. SAP HR Administrator May 21, 2014 –January 20, 2017 Ericsson Telecommunication Inc. Job Description: Maintains employee and organization information through Personnel Administration and Organization Management in HRMS. Ensures the accuracy of the tasks and processes being performed in the HRMS. Handles HR IS concerns and resolves cases and issues through SMP program. Makes the initiative for escalating issues to the relevant parties and demanding improvements of tools, routines, and processes to work most efficiently. Protects the integrity of Personal Data when handling, processing, and accessing Personally Identifiable Information (PII). Recruitment Specialist January 22, 2014 – April 2, 2014 People Power Cooperative Job Description: Handle all recruitment queries in a responsive, customer-focused way - providing a comprehensive first line of information and advice. Provide excellent customer service to external and internal candidates, in supporting the web recruitment system, to ensure a positive experience. Respond to queries from recruiting managers, supporting and advising them to follow the correct procedures for high quality recruitment. Arrange for shortlisted candidates to take relevant assessments, mark, and record results accurately to contribute to the recruitment decision. And conducting interview in all job fairs with the help of Public Employment Service Office (PESO) in all areas of Metro Manila. Admin Clerk April 24, 2013 – August 17, 2013 Bloomwoods Flowershop Inc. Job description: Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing. Coordinates and maintains records for staff office space, phones, company credit cards and office keys. Creates and modifies various documents using Microsoft Office. SKILLS: With high quality approach and customer focus Results/goal oriented, organized, flexible and a team player MS Office (Word, Excel, PowerPoint, Outlook) HRMS (SAP-HR), Peoplesoft (Basic) Keen to details CHARACTER REFERENCES: Estherlyn Q. Guitering Accounting Specialist People Power Cooperative- Girlie Codillo HR Delivery Specialist Ericsson Telecommunications Inc- Vianca L. Vega Production Staff GMA NETWORK-