Ma. Disherry Bacarro

•I manage 25 direct reports.

• Assist and potentially decide in the recruitment and hiring of individuals that will be key players in the success and growth of the center.

• Successfully build strong partnerships with internal and external customers or carriers as an escalation point. Coach, train, and motivate Logistics Sales Representatives and any other people in roles that may be developed.

• Mentor, Delegate and Elevate reports through personal one on one coaching

• Help direct reports resolve any challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment of carrier or customer.

• Update all Team Key Performance Indicators (KPIs) and any other necessary tasks that enhance improvement to the success of the branch.

• Perform quarterly performance appraisals on all direct reports.

• Assist team to improve, develop and grow customer or carrier commitments.

• Assist team in monthly reviews with Customers or Carriers, award and/or discipline Carriers in regards to their service.

• Communicate daily and weekly information vital to the success of the branch back to the GM concerning challenges, successes, and general information with accounts, people, and processes.

• Begin learning and assisting in the management of the company