Ma Elisa R. Leaño

I have 12 years of experience in the BPO industry handling customer service, I was able to gain skills and expertise when it comes to customer service. I have a strong command of English and positive communication skills. I know the importance of providing excellent customer service and providing correct and accurate information. I have very keen attention to detail and a sense of urgency with all my dealings.

I have enough knowledge of property marketing such as posting on Craiglist and posting sites for property listing.

I am very familiar with email marketing and lead generation using Lead Sherpa, RooR, Go for Close, Launch Control, SalesForce, Mojo, Docusign, and Podio. And I definitely have useful knowledge with Microsoft Office, Google Sheets, and Excel.

I also have experience in generating leads that can help our clients to know the consumer's interest or inquiries in different sites like Zillow, Trulia, Real Quest, APPRAISAL, PHILA.GOV, and Total View.

I am confident that I will be able to manage all the tasks and assignments efficiently and effectively. I have a very strong work ethic and I always take my job responsibilities seriously. I have a very good time management skill as I always want to make sure that I just don't meet the deadline but finish my work ahead of time with good quality results.