Ma. Vanessa Lanterna

Hello! I'm Vanessa. Thank you for viewing my profile. I am a full-time freelancer. I have built my career in a variety of roles in a Business Process Outsourcing industry, where I started at an entry level position, mentor and was promoted to become a Subject Matter Expert.

I'm an experienced Virtual Assistant/Product Lister. I have experience in eBay store, Amazon, Shopify, Walmart, Overstock and Aliexpress.

I work on the following areas:

Product Listing

Data Entry

Customer Service & Support

Sales

Social Media Manager

I mostly record the information in the following documents:

Microsoft Excel

Microsoft Word

G Suite (Spreadsheet)

Additionally, I am adept at:

• Consulting with customers to evaluate their needs, determine best services, and suggest additional services that may be of interest.
• Maintaining up to date knowledge of services, procedures, and regulations to ensure accurate and effective service.
• Cross-training in order to assist other departments or in other roles as needed.

My goal is to provide 100% quality service on time and achieve employers satisfaction for every single Project.