Madeleine W Cruz

Madeleine Wycoco-Cruz 249 Real St. Brgy. Elias Aldana Las Piñas City, Philippines Age Birth Date Religion Height Civil Status Mobile Email/skype : : : : : : : 32 September 1, 1985 Iglesia Ni Cristo 5’2 Married-- OBJECTIVE To Use my Potential to the maximum, using and improving my professional skills while seeking out a rewarding and challenging career. EMPLOYMENT INSURANCE SALES AGENT Pru Life U.K. 12th floor Kingston Tower Madrigal Business Park Alabang Muntinlupa City, Philippines Freelance Highlights of accomplishments:      Assesses clients’ financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning; evaluating risk tolerance. Develops financial strategies by guiding client to establish financial goals; matching goals to situation with appropriate financial plans. Obtains clients' commitment by explaining proposed financial plans and options; explaining advantages and risks; providing explanations; alleviating concerns; answering questions. Monitors clients' financial situation by tracking changes in wealth and life circumstances; analyzing financial plan results; identifying and evaluating new financial strategies; recommending changes in goals and plans. Provides financial management information by preparing financial status analyses and reports. ACCOUNTING OFFICER Coalesce Sales, Inc. No. 19 B E Rodriguez Ave, Brgy Moonwalk Parañaque City August 22, 2013 to February 28, 2015 Highlights of accomplishments:     Process payments for monthly remittance of standard statutory employee benefits and loan availments to government agencies (i.e. HDMF, Philhealth, SSS, BIR). Process final pay of resigned employees, coordinate with HR officer for any outstanding advances to be deducted from the final pay and facilitate release of BIR Form 2316. Computation and Releasing of Payroll for Regular Employees and Manpower Distribution of pay slips and various payroll reports    Prepares Sales Invoice Audit Account Receivables & Account Payables Reports In Charge to Report to the Company Internal Auditor & External Auditor BIR CONCERN (Process and Handle BIR Remittance & Transaction)  Payment thru EFPS(Electronic Filling and Payment System) of the following BIR Returns a. 1601-C Monthly Remittance Return of Income Taxes Withheld on Compensation b. 1601-E Monthly Remittance Return of Income Taxes Withheld on (Expanded) c. 1702-RT Annual Income Tax Return for Corporation, Partnership, and Other Non-Individual Taxpayer Subject Only to Regular Income Tax Rate. d. 1604-CF Annual Information Return of Income Tax Withheld on Compensation and Final Withholding Taxes e. 2550M Monthly Value-Added Tax Declaration f. 2550Q Quarterly Value-Added tax Return g. 0605 Payment Form   Prepare Summary of Sales and Purchases for BIR Purposes and Input BIR Relief, Data Entry System on a quarterly basis. Renewal of Business Permits ACCOUNTING STAFF Romtech Construction, Inc. January 16-August 15, 2013 Highlights of accomplishments:       Process payments for monthly remittance of standard statutory employee benefits and loan availments to government agencies (i.e. HDMF, Philhealth, SSS, BIR). Assist in the issuance of BIR Form 2307 to suppliers for withheld taxes. Prepares bank advice for bank transfers and other banks transaction. Process final pay of resigned employees, coordinate with finance officer for any outstanding advances to be deducted from the final pay and facilitate release of BIR Form 2316. Prepare Monthly Financial & Income Statement Report Process BIR Remittance & Transaction ACCOUNTING STAFF (ACCOUNTS PAYABLE) Sterix Incorporated 1201 South Center Tower Alabang, Muntinlupa City Nov. 2011 to January 12, 2013 Highlights of accomplishments:        Prepares check vouchers and checks on a weekly basis for release. Responsible for processing the payment of Company’s monthly bills. Assist in the issuance of BIR Form 2307 to suppliers for withheld taxes. Assist the Finance for set – up of Sterix accounts and Vendor ID to the Peachtree System Check Open Vouchers finalizing batch and generate check registry. Prepares bank advice for bank transfers and other banks transaction. Process final pay of resigned employees, coordinate with finance officer for any outstanding advances to be deducted from the final pay and facilitate release of BIR Form 2316.        Process payments for monthly remittance of standard statutory employee benefits and loan availments to government agencies (i.e. HDMF, Philhealth, SSS, BIR). Prepares reconciliation of government remittances and process necessary payments. Prepares monthly Cash Disbursements Book and General Ledger Maintains vendor records and files, in hard file and Peachtree entries. Process and release payroll for cash out employees and extra manpower. Responsible for releasing of pay-slip to all Sterix employees. Process Payments for Renewal of Business Unit CUSTOMER SERVICE REPRESENTATIVE Frozen Plus Distributors inc. (Nestle Ice Cream) 200 Vitalez Avenue, Vitalez Compound Sucat Parañaque City May 2009 to Nov. 2011 Highlights of accomplishments              Responsible in encoding, invoicing, and monitoring of stocks for allocation. Generates purchase orders to Nestle Phil. and communicate from time to time to all person in-charge to ensure timely deliveries. Managing large amount of incoming calls Accept orders thru phone and answers customer concern and complaints. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Updates daily inventory and inform all concern people regarding the status of stocks, maintain awareness of all promotions and advertisements Generating sales leads that develop into new customers Identifying and assessing customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Follow communication procedures, guidelines and policies Take the extra mile to engage customers ADMINISTRATIVE ASSISTANT 777 Auto Supply Inc. B.F. Homes Parañaque City April 2006 – May 2008         Maintains files, including filling of general ledger journal vouchers, accounts payable documentation, and other miscellaneous fillings. Types a variety of documents, reports, and records. Prepares requisitions for office, computer, and routine supply purchases. Review and process all financial transactions (invoices, bank deposits, time sheets, payroll etc.) on a timely basis, ensuring accuracy, completeness and compliance with Society policies and procedures and regulatory requirements. Reconciles all revenues collected on a daily basis. Checks balances against accounting receipt records. Answers incoming calls and provides routine information in response to inquiries Responsible for the initiation and maintenance of inventory controls, policies, standard procedures and systems to achieve accurate financial inventory information. Supervise purchasing agents and develop new inventory system.    Monitors and audits transactions performed and process created by stockroom coordinator. Identifies inventory restocking requirements, makes order quantity decisions, and submits purchase requests for approval. Maintains contract database for inventory item purchases using computer system, including contract numbers, vendor pricing information, expiration and renewal dates. EDUCATION  - College International Electronics & Technical Institute Inc. (IETI) I.T. Information Technology  - University Of Manila Bachelor of Science in Business Administration Major in Management SEMINARS & TRAININGS ATTENDED  Effective Telephone Skills June 5, 2009  Effective Phone Techniques February 22, 2010  Problem Solving Analysis August 8, 2011 SKILLS ACCOUNTING SKILLS                 Bookkeeping Payroll Auditing Billing Budgeting Cash Management Financial Reporting Costing Reconciliation Accounts Payable Accounts Receivable Credit and Collection Tax Preparation Inventory Management Knowledge in Peachtree, MYOB, QuickBooks System Advanced Excel Skills OFFICE & ADMIN (VIRTUAL ASSISTANT) SKILLS               Data Entry Human Resources Email Management Appointment Setter Multitasking Problem Solver Good Communication Quality Assurance Competent at Filing and Updating Records Proven ability to organize personal work priorities Adept at making travel and accommodation arrangements Flexible in working hours Internet savvy with a proven expertise in using MS Office applications Expert in Google Products, Microsoft Office Program CUSTOMER SERVICE SKILLS              Patience Attentiveness Clear Communication Skills Ability to use “Positive Language” Acting Skills Time Management Skills Ability to “Read” Customers A Calming Presence Goal Oriented Focus Ability to handle surprises Persuasion Skills Closing Ability Willingness to learn CHARACTER REFERENCES  Mrs. Wilma S. Acompañado Human Resources Officer Belo Medical Group-  Patricia Carla P. Mabini Marketing Manager WDG Marketing Center- SPEED TEST TYPING SPEED DISC PERSONALITY I do hereby certify that the above information is true and correct to the best of my knowledge and belief. _____________________ MADELEINE W. CRUZ APPLICANT