Madhumangal Baidya

CURRICULUM VITAE OBJECTIVE Seeking a challenging job position in a reputed organization in order to build a long time carrier by investing through my general knowledge, educational qualification and work experience and to serve the organization with an outstanding output. PERSONAL STRENGTH • • • Quickly grab any information. Good relation with others. Good communication skills. Madhumangal Baidya Address : P-39/8c, Pasupati Bhattacharya Road. Anandapally, Charaktala. Kolkata - 700041 ACADEMIC QUALIFICATION PERSONAL DETAILS Exam Board Institute Year Status Secondary W.B.B.S.E 2008 Passed H.S. W.B.C.H.S.E 2010 Passed Graduation (B.Com.) Calcutta University Jagatpur Rukmini Vidyamandir Jagatpur Rukmini Vidyamandir Thakurpukur Vivekananda College 2019 Passed D.O.B : 09/03/1993 GENDER : MALE NATIONALITY : INDIAN RELIGION : HINDU CONTACT- EMAIL ID :-LANGUAGE KNOWN JOB EXPERIENCE • March, 2014 - March, 2015 in Country Vacations as a Tele Executive. Responsibilities Maintain and update database of customers with complete information. Record outbound call history and customers response in detail. Ensure customer follow-up all the time. Respond to customer inquiries and resolve. Always strive towards meeting sales quota. • • • BENGALI HINDI ENGLISH HOBBIES • • • • Fish Keeping Gardening Travelling Listening Music COMPUTER KNOWLEDGE Basic computer knowledge with special knowledge in MS-Office. May,2015 – March,2021 in Argos technology as a Business Development Executive. • Responsibilities Primary responsibility is to call the customer and explain aboutthe Bulk SMS, Voice, IVR, Short Code, Long Code, Bulk Whats App. Handling sales enquary through phone, chat & email. Establish and maintain existing client and new clientrelationship. Maintain and develop a computerized customer and prospectdatabase. Respond and follow up sales enquaries. Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance. • 15th March,2021 – Present in Mediastrings (ABCON) as a Business Development Manager Responsibilities Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer need. Arrange business meetings with prospective clients. Promote the company’s products/services addressing or predicting clients’ objectives. Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support. Build long-term relationship with new and existing customers. Develop entry level staff into valuable salespeople. Declaration : I HEREBY DECLARE THAT THE ABOVE MENTION STATEMENT IS GIVEN BY ME IS TRUE TO THE BEST OF MY KNOWLEDGE & BELIEF. Date : Place: Signature :