Goal-oriented
demanding
recruiting professional
motivated
targets under tight deadlines. Proficient in developing
and overseeing
diverse candidate
advertising strategies. Focused
strategies and candidate
pipelines, marketing
plans and
on using effective recruitment
pipelines to meet employment
Leverages fraditional and online methods
Dedicated
to achieve
needs.
to bring in top talent.
professional eager to create and implement successful
strategies to improve organizational efficiency. Adept at utilizing
Magimaira
ja
Sagayanat
han
data analysis to provide insights into HR initiatives. Strong
communication
and interpersonal skills and committed
best practices related to employee
development
to pursuing
and retention.
Work History
2021-11
-
2022-09
Senior Recruiter
Associate
W3 Global,
e
Placed
Recruiter
Uppal,
Hyderabad
advertisements,
evaluated
applicant
credentials, conducted initial interviews and
Contact
pre-screening assessments.
e
Address
India
e
Phone
e
Developed
applicant tracking
management
systems.
recruiting strategies to identify
FEvaluated strengths and weaknesses
candidates through
E-mail
e
wWww
2021-02 -
gayanathan-
2021-11
-/199
Collaborated with hiring managers
Tech Mahindra
Acted
as a team
delegating
e
cruiting
Proven
leader in group
tasks and
e
ability to develop
learned
projects,
providing feedback.
and implement
creative solutions to complex
Candidate pipeline
and adapted
problems.
quickly to new technology
and software applications.
management
e
Managed
time efficiently in order to complete
tasks within deadlines.
Recruitment strateg
itment
BPS Private Limited, Hitech City,
Hyderabad
Skills
understanding
to understand
SeniorTechnicalChat Support(Verizon)
e
quirements
effective screening
job requirements and expectations.
https://bold.pro
/my/magim
of
processes.
-
Global rs
maintained
qudlified candidates and build network.
-
Busi
and
and candidate
Secunderabad,
Full cycl
Operated
-
Senior Seller Support Associate - Email
Amazon
Development
Telangana
Center,
Hyderabad,
all
Ex
spreadsheet
5
e
X
Provided sellers with accurate information
concerning
Candidate and client
.
relations
e
platform
e
issues and
.
listing inaccuracies.
Advocated
enhance
policies for sales, database
for sellers and
provided feedback to
selling process for overall
improvements.
e
Initiated follow-up
concerning
phone calls to sellers
resolved issues to enhance
platform
experience.
e
FExercised professionalism across varying
circumstances,
treating each
customer with
respect despite potential agitation or frustration.
e
Provided seller support on refunds, posted
feedback
e
and
policy changes.
Utilized market
knowledge
of ecommerce
industry, supporting company
sales goals and
objectives.
e
Assisted sellers with platform requirements for
renewals and
upgrades.
2016-06 -
Pod Lead - Senior Process Associate
2018-08
Cognizant Technology Solutions, Hyderabad,
Telangana
¢
Met month-end
reporting objectives and
deadlines.
e
Performed
reconciliations to drive accuracy and
validity of financial information.
e
Performed
quality assurance checks on
fransactions and account actions to assess
compliance with state and federal regulations.
e
|dentfified modifications to processes and
procedures that would
e
Supervised
promote
better efficiency.
processes fo eliminate weak
points or
bottlenecks in business operations.
e
Supervised team
enhance
of process associates to
accountability,
develop
professional
skills and improve efficiency.
2011-10 -
Process Associate
2016-05
Genpact
e
India Private Limited, Uppal,
Maintained
demands
e
high volume of calls and
of busy and
Counseled
Hyderabad
met
productive group.
debtors on payment
options and
arranged installment agreements.
e
Researched
accounts and completed
due
diligence to resolve collection problems.
e
Used skip fracing and other techniques to locate
debtors.
e
e
Worked
in call center environment
handling
manual
and automatically dialed outbound
calls.
Initiated contact with prospects and conducted
follow-up calls to garner information and qualify
leads.
e
Cold called perspective customers to determine
product or service needs,
ascertain timelines and
identify decision-makers.
2008-11 -
Customer Service Associate
2011-04
Tata Business Support Services, Hyderabad
e
Informed customers about special promotions
and
provided detailed information for various
products.
e
Developed
and actualized customer service
initiatives to decrease wait times.
e
Responded
fto customer calls and emails to
answer questions about
products and services.
¢ Maintained customer satisfaction with forwardthinking strategies focused
on addressing
customer needs and resolving concerns.
e
Helped
large volume of customers every day with
positive attitude and focus on customer
satisfaction.
Education
2006-09 -
Bachelor of Science: Information
2012-12
Technology
Annamalai
University - Chidambaram