Mailyn Rozanne Castro

CURRICULUM VITAE MAILYN ROZANNE CASTRO Al Nahda 1, Dubai UAE - / -- PROFILE Highly dependable, proficient, solution-oriented and a key team player with a solid 18-year experience in the procurement and logistics process, customer service, administrative and executive responsibilities. Professional backgrounds in healthcare/medical industry, passenger handling, engineering power generation and renewable energy production management with a commitment to high accuracy in performing detailed tasks in a timely manner within a challenging work environment. Possesses superb organizational, communication and interpersonal skills. SKILLS • • • • Vendor management and sourcing skills Logistics management, Planning, and expediting Proficient in MS Office, and SAP ERP proficiency Proactive, multi-tasker and problem-solving skills, Flexibility to change, and Competitive Analysis PERSONAL DETAILS Birthdate: November 15, 1981 Visa Status: Husband Visa with NOC Nationality: Availability: Filipino Immediate EDUCATIONAL BACKGROUND Degree: Bachelor’s Degree in Mass Communication – University of the Philippines Baguio (graduated April 2003) - Attested CERTIFICATIONS • Certificate in Certified International Supply Chain Professional (CISCP) – Blue Ocean Academy, Dubai (April 2020) • Currently pursuing CIPS 4 - Chartered Institute of Procurement and Supply (CIPS) Diploma Level 4 - Blue Ocean Academy, Dubai (expected to graduate September 2022) SEMINARS & TRAININGS ATTENDED • Completed Basic French Language Beginner’s Course from Eton Institute, Abu Dhabi (January 2012) • Completed Travel Agency Procedures and Computer Reservation from Abacus Philippines, Makati City, Phils (June 2007) EMPLOYMENT DETAILS Instalaciones Inabensa S.A ‐ Abu Dhabi Procurement and Logistics Officer (Dec 2015 ‐ Apr 2022) Projects handled: DEWA MBR Solar Park Phase 4‐UAE, TRANSCO 400/220KV Fayha Shamka‐UAE, KISR 132KV Shagaya‐Kuwait, OETC Substation 132/33KV Aldreez‐Oman Duties and responsibilities: • First and focal point of contact for overall local sourcing and supplier related topics towards project execution in coordination with the ME Purchasing & Logistics Manager during the entire execution period of the projects • Identified and coordinated with new sources to get quotations for material/service requisitions. Evaluated and negotiated bids on product pricing, payment terms, competitiveness and delivery timescales and presented results to project execution team. • Prepared and drafted commercial tabulations, internal awards, purchase orders, variation orders, contract agreements and executed in an efficient manner upon approval. Ensured that the purchase orders were placed on time in compliance to the Procurement Plan to the qualified suppliers only. Involved in projects for: Engineering, construction, assembly and commissioning of conventional power generation (Electrical substations and overhead power transmission lines) and renewable energy plants (Solar PV Hybrid). • Coordinated and performed administrative, technical and professional work ensuring all departments maintain viable materials and services required for optimum operations. Assisted and administered expediting process to maintain business continuity of the complete value chain • Arranged and managed project site access for transportation of purchased goods and off-shore shipment delivery purchases. • Monitored the delivery status (forecast and actual) for all products (air, land, sea freight) with close coordination with freight forwarders and ensured duty exemption exoneration approvals were received from the Client. • Ensured effective goods receiving, dispatch and incoming inspection for materials received, performed interval stock checks accordingly. • • • • Secured a proper recording of potential claim /counter claim of defective or rejected deliveries. Coordinated with the finance function on all outstanding payment issues with suppliers and ensured the purchase order generation and invoice reconciliation were accurate and up-to-date in the progress reports Initiated requests and compiled the supplier pre-qualification documentation process for validation of Vendor Management team and maintained an updated vendor database to ensure compliance to Abengoa’s CSR and governance policies. Working as a Global Team: Ability to work as part of a virtual global team to collaborate across geographic and organizational boundaries to deliver better business results and share best practices across a global System DNATA – Emirates Group, Dubai Airport Passenger Service Professional (Dec 2013 ‐ Nov 2015) Duties and responsibilities: • Handled the pre-boarding check-in and boarding procedure of airport passengers. Provided dedicated client service with attention to detail, applied travel visa country requirements, appropriate baggage rules and restrictions of the airlines and met the safety and security requirements of the airport and the airline carrier ASTER Dar Al Shifa Medical Centre ‐ Abu Dhabi Medical Insurance Coordinator and Branch Office Administrator (Sep 2007 – Oct 2013) Duties and responsibilities: • Checked for completeness and accuracy of medical claim forms for each patient’s visit before submission to insurance companies. • Prioritized urgent requests and inquiries from doctors and patients, troubleshoot problems as they arise and make recommendation and suggestions to Management on daily clinic and office operations • Updated staff’s records and attendance. In-charge of all administrative tasks pertaining to branch’s smooth operations and effectively leading the team ensuring full compliance of eachstaff member on company policies and procedures. • Coordinated and directed office services such as budget, monthly bills, clinic supplies and equipment. HTMT, INC. ‐ Libis QC, Philippines (CHEVRON) Call Center Representative (Mar 2006 ‐ Jul 2007) Duties and responsibilities: • Attended inbound customers’ telephone calls - billing, card issues and general information. • Maintained the highest quality of customer service during calls, dealt tactfully to resolve customer card issues, complaints and inquiries and followed appropriate privacy policies and company procedures Al Jaber Coin Security Co. LLC ‐ Abu Dhabi Executive Secretary (Reliever) (Oct 2005 ‐ Dec 2005) Duties and responsibilities: • Provided full secretarial/clerical assistance and support to the Managing Partner/ Director and Project Managers. • Professionally screened all telephone calls, scheduled and coordinated meetings, appointments and calendar business travel arrangements. • Drafted agendas for meetings, distributed materials to attendees, handled logistics for business meetings and ensured participants were well informed, produced materials and reports and disseminated information to all attendees SourceOne Asia ‐ Libis QC, Philippines (AMERICAN EXPRESS) Customer Service Representative (Apr 2004 ‐ Sep 2005) Duties and responsibilities: • Attended inbound customers’ telephone calls - questions about billing, card issues and general information. Included in the Retention Team and assisted in saving and keeping cardholder’s accounts Puyat Steel Corp. – EDSA, Philippines HR Secretary (Sep 2003 to Mar 2004) Duties and responsibilities: • Screened phone calls and e-mails professionally. Prepared and managed all correspondence including offer letters and employment contract upon instructions from HR manager. Coordinated and scheduled meetings, conferences and travel arrangements for department managers • Received CVs and forwarded to requisitioning Department Manager; phoned shortlisted applicants and arranged job interviews with Hiring Manager. Compiled required documents of candidates accepted for employment. Arranged induction and orientation of newly recruited personnel.