Mangala Naikar

MANGALA NAIKAR  LinkedIn: - linkedin.com/in/mangala-naikar/  Email:- Summary "Aspiring Data Analyst with strong skills in statistical analysis, data visualization, and database management. Detail-oriented and results-driven, with a talent for identifying trends and patterns. Effective communicator with a passion for translating technical insights into actionable business strategies." Skills SQL: Data types, Queries, Aggregate Function, Joins, CETs, Windows functions. Advanced Excel: Count ifs, Sum ifs, VLOOKUP, Index, Match, Macros, Pivot Table, Pivot Chart. Dax Tableau: Data Reporting, Dashboards, Data cleaning. Python: Pandas, NumPy, Matplotlib, Seaborn. Work Experience Service Desk Associate Apr ‘22-Nov’23 Koch business solution India       Provided a consumer-focused service leveraging your passion for IT. Diagnose & troubleshoot IT related issues through remote access. Provide guidance based on documented IT policy & procedures. The administration of Business Specific Applications. Used Service Now to Troubleshoot IT issues. Worked with network security team and have knowledge about VPN, blocked websites. Created Knowledge articles on technical issues. Education Bachelors of applied science (P,C,M ) Reva University CGPA-8.03 Jul’18-Sep’21 Data Science & Engineering Great Lakes Institute of Management PGP Mini Projects SQL- Dataset with Matches.csv & Deliveries.csv files using DBMS. Python: Dataset with Bank Marketing.csv file. - Jun’23