Mani Kanta

I am Diploma graduate and I carry 11+ years of experience which includes inbound and outbound calls, services tickets (P1) taking escalation, mentoring, giving feedback, training. I have supported global customer from SMB to enterprise customer/Account. I have handled a team of 10 to 12 members where i took responsibility of my team. prior to as CSM for Cisco webex process for 5 yr i had worked as technical support Engineer for Azure on a contract base support Engineer in infinite computer solutions