MANUEL
MARABESE
UX
RESEARCH
-
SERVICE
DESIGN
I am an experience designer with 13
years of work in the service industry.
EDUCATION
I take pleasure in riding the extra mile
to exceed user satisfaction.
INTERACTION
DESIGN
FOUNDATION
UX Research
UX Design
Service Design
CONTACTS
MA
IN
TOURISM,
-
(University
of
Aalborg,
Denmark)
Focus on user research, consumer behaviour, quant/qual
data analysis, ethnography, team-working, problem based
learning
Germany-
Thesis on motorcycle tourism, mixed methods research
-
President of International Student Club
-
BA
manuelmarabese
IN
PHILOSOPHY,
-
(University
of
Bologna,
Italy)
Focus on cognitive sciences, psychology, anthropology
Thesis on quantum mechanics and holistic metaphysics,
graduated Magna Cum Laude (110/110 hons)
Student Assistant at the International Office of Humanities
LANGUAGES
President of Erasmus Student Network Bologna
Italian (native)
EMPLOYMENT
English (fluent)
German (fluent)
Spanish
Experience Designer & Tour Director
EDELWEISS
BIKE
TRAVEL
(AUSTRIA)
-
SEP
2010
TO
PRESENT
Designing tours & correlated experiences
Norwegian
Leading teams on motorcycle adventures around the world
Danish
(100+ trips in over 50 countries)
Video content creator and copywriter
Web Development
AGENCY
EXPERTISE
KALLISTO204
FREELANCER
2012
TO
(ITALY)
-
2011
TO
2012
2020
Wordpress, Joomla, Drupal (recent: www.echer.org)
SEO, lead generation, affiliate marketing
UX research, design thinking, service design
SEO, blogging, website KPI, video
Previous Jobs
marketing
Divemaster at Phi Phi Scuba (Thailand) -
Travel photography, drone, video
Dog sledding at Tromsø Wilderness Center (Norway) - 2010
production
Shore excursions on Mein Schiff (Spain - Germany) - 2010
FCPX, photo-video editing, corporate
Tour Guide & Cruise Coordinator Assistant
branding
(Norway-
Links and
Solving problems under high pressure
references
Fast learning across transversal fields
upon request
