MARCO H. ESTRADA
FIRST LEVEL SUPERVISOR
PERSONAL DETAILS
#137 Job St PH 3D Sto Niño Meycauan City
Bulacan-
Birthday: May 08 1991, Married-
EXPERIENCE
FIRST LEVEL SUPERVISOR/SME
VXI Global Solutions
May 2014 – Feb 2016
A second line to a Team Lead which has direct input for
a team/group success by having definitive source of
knowledge, technique, or expertise in a specific subject
area, such as business management, information
technology, software development, process engineering.
I’m abright ambitious person and I enjoy working in a
I as an Supervisor/SME functions as the organizational
fast paced environment, As a highly motivating position ambassador for knowledge area, and applies expertise to
where I can assist others while challenging and
support the organization’s vision and strategic direction.
expanding my knowledge and understanding of the task
Gained experience as well with hardcore technical
at hand .I’m seeking for position that will fit my abilities
background and sales.
as preferred to my knowledge and skills to gather
experiences and to be a valuable asset and contribute for CUSTOMER SERVICE REPRESENTATIVE
Expert Global Solutions
the company profitability and maintain professional
Oct 2011 – Dec 2013
standards as set forth by the company policies and
Resolves product or service problems by clarifying the
company guidelines
customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment;
following up to ensure resolution.
ABOUT ME
EDUCATION
UNIVERSITY OF THE EAST CALOOCAN
College SY 2006 – 2010
Bachelor of Science – Major in Business Management
UNIVERSITY OF THE EAST MANILA
Secondary SY 2002 – 2006
M.HIZON ELEMENTARY SCHOOL MANILA
Primary SY 1996 – 2002
LANGUAGES
SOURCING ASSISTANT
Continental Sales Inc,LKG Group of Companies
Apr 2011 – Oct 2011
- Locates and qualifies potential partners and suppliers
- Develops technical specifications for bid and proposal
requests
- Provides report and recommendation on potential
product
- Coordinates with marketing and brand managers to
prepare new products for market
SKILLS
Management Skills: Influencing, leading, negotiating
and delegating abilities /experienced project leader
Excellence personal/social communication skills
Reference is available upon request; I hereby certify that Critical-thinker, decision-maker and problem solver
above information is true and correct to the best of my Mastery of Microsoft Office Program/OS etc,
English
Filipino
knowledge and belief. By Marco H. Estrada
