I am a customer service specialist with experience in live chat, email, phone and technical support.
My work history includes a 5-year stint in the BPO industry where I learned to quickly adapt to new CRM systems, tools and work processes on a regular basis.
I also held various sales, marketing and customer service roles that have allowed me to be proficient in Microsoft Word and Microsoft Excel, Google Calendar, Google Drive, Dropbox and Slack.
I pride myself in providing more than what is expected of me. Reliability, dedication, flexibility and a positive attitude are innate in me.