05 NORTH SIKAP ST. BRGY, PLAINVIEW MANDALUYONG CITY
PHONE MOBILE NO. -
E-MAIL ADDRESS:-
MARIA CRISTINA M. von RITTER
OBJECTIVE
To grow with a reputable personality of hard work, dedication, integrity
and dynamic values to explore and develop myself using my skills and abilities for the
benefit of myself and my family and in serving others.
WORK EXPERIENCE
Telus International Philippines- April 2015 to present
Mckinley West Fort Bonifacio, Taguig City
●
Customer Service Representative level 2 (E-mail Support)
1. Develop strong customer relationships and will be responsible to
resolve queries of the customers through e-mail.
2. Manage and take ownership of the resolution process for all
customer related issues.
3. Take extra mile to engage with customer.
4. Make quick and accurate response to customers.
Sunduan Restaurant and Sari Sari Store - June 2013 up to June 2014
Japan, Gifu shi, Gifu ken, Yahachi Cho 29-2 Yahachi Biru 511
●
Assistant Resturant Sales Officer
1. Visit Filipino Communities/Establishments and join Filipino
Festivities and offer Catering Services
2. Set up free food tasting to promote Filipino Cuisines
3. Implement new ideas or products
4. Maintain relationships with existing and new customers
5. Monitor Daily Sales
6. Assist in new menu implementation
7. Assist to manage the restaurant in the absence of the Restaurant
Manager
8. Assist in Monitoring food preparation and methods.
Healthway Medical (HMC, Inc.) - December 2011 up to January 2013
5th floor Feliza Bldg. VA Rufino st. Legaspi Village Makati City
●
Sales Officer - Key Accounts
0. Attends
and
addresses
consistently
customer/client
requests/queries concerning services, billings, claims, monthly
utilization reports and wellness activities/programs.
1. Submits monthly/quarterly utilization reports and recommendation
after evaluation in collaboration with the Senior Sales Manager
and Sales Head-Key accounts.
2. Coordinates and executes wellness programs/ activities and other
related activities.
3. Continually maintains working knowledge of all company products,
services and promotions.
4. Makes recommendations according to customers' needs on health
services and process flow.
5. Conducts client quarterly survey to clients and recommends ways
to enhance services provided.
6. Coordinates with partner Network Providers as needed.
7. Performs other tasks that may be assign from time to time.
Asianlife and General Assurance - May 2009 up to December 2011
2nd Floor Morning Star Center, 347 Sen. Gil Puyat Ave. Makati City
Tel. no-
●
APE and Wellness Coordinator
Description:
0. Coordinates Annual Physical Exam
and PreEmployment
availments of accounts including Executive Check-ups
1. Facilitate ocular inspection for accounts for Mobile APE.
2. Works closely with the Hospital and Wellness Coordinator on the
database update of rates.
3. Facilitates requests of Clients availing Comprehensive Wellness
Program (CWP)
4. Maintains a database of Health partners participating in different
CWP activities.
5. Coordinates and confirms with Health partners their participation
in CWP activities including the particulars of the events.
6. Facilitates coordination with client and Health Partner participation
for the CWP event.
7. Ensures smooth flow of events of the activity proper and
document them.
EDUCATION
2003 - 2007 Our Lady of Fatima University
●
Bachelor of Science in Nursing
SEMINAR ATTENDED
●
●
●
ECHO, Embracing Costumer Calls for Health Care Organization
-May 2010
Basic MS Excel 2003 Training
- July 2011
Mansmith and Fielders, Inc - Negotiating Skills
June 2012
TRAINING ATTENDED
Phil. National Red Cross
First Aid Training
TT1 Karuhatan Valenzuela City
February 2007
Phil. National Red Cross
Basic Life Support
(Adult Cardio Pulmonary resuscitation Training for Lay Rescuers)
TT1 Karuhatan Valenzuela City
February 2007
Applicant Signature
