María Florencia Guzzanti
Gavilán 960 1 A CABA (Buenos Aires) – Argentina.:. -.:.-.:.
Areas of Expertise:
Project management – Calendar management – Travel planning – Meeting coordination – Office administration – Client relations – Creating and maintaining databases – Office equipment – Accounting / Bookkeeping – Administrative support – Appointment settings – Designing and maintaining the filling system – Record keeping – Event planning – Preparing reports – Scheduling – Correspondence – Podio Software – AppFolio Software – Real Estate Software – Editing – Writing – SEO – SEM – WordPress – Community Management – Data entry – SDL Trados – Translation – Editing – Postediting – MemSource – Dispatch Administrator- HappyCo – Slack – ClickUp – Monday.com – Trello – Team Management
Professional Experience:
2020 – present: ROCK Y ARTE / ROCK & ART UK: Position: Project Manager.
Manage the entire life-cycle of multiple projects for different departments that include but are not limited to Content creation; translation of articles and pieces for our media outlets based in Argentina, and in the United Kingdom; art and graphic design department; marketing and communications, and web development and product development. Coordinate all the project phases to make sure everything is done and completed within a timely manner and meet the media outlet requirements. Prepare and maintain the project documentation along with briefings and receipts. Manage project finances if required. Maintain an excellent relationship with stakeholders and prospective donors and partners.
2021 - 2022: GREEN TRANSLATIONS: Position: Translation Project Manager.
Manage the entire life-cycle of multiple localization and translation projects in a fast-paced environment. Complied with relevant and applicable procedures. Coordinated all the project phases and efficiently predicted the lifespan of all the stages of the project. Monitor and control project status in a broad variety of languages. Prepare and maintain project documentation. Manage project finances, including budgeting. Establish and maintain excellent relationships with contract translators and proofreaders globally. Liaise with sales staff to clarify project parameters. Negotiate deadlines and rates with vendors. Perform quality checks at various stages of the process to ensure quality and accuracy.
2019 – 2021: MYND Property Management: Position: Senior Maintenance Hub Associate (Tier 3 Level).
Creating and processing service requests for repairs, maintenance, and turns. Coordinate in-house technicians in Sacramento and Bay Area. Setting appointments with vendors and residents for move-in and move-out inspections. Residents support in terms of resolving residents´ concerns, complaints, and questions in a timely manner. Reporting issues to the property manager for the area. Inspecting and reporting property conditions. Managing HappyCo. Organizing and updating residents´ information files, notes, and records as well as property pages. Managing and approving budgets for maintenance and construction projects. Creating Notice of Entry, Notice to Vacate, and Email blasting the residents when needed. Communicating with homeowners, Home Warranties, HOA representatives. Managed translation tasks when needed.
2018 – 2021: STAY AWHILE VILLAS: Position: Head of Properties. Managed an individual portfolio of properties. Oversee the team of property managers. Client liaising. Organizing inventories/check-ins. Managed property visits. Appointment and monitoring of contractors/organizing quotes for repair/maintenance on behalf of landlords and overseeing works. Deposits resolution. Ensuring statute obligations are met. Collection of rent. Administration of new tenancies and tenancy extensions. General office administration includes taking telephone inquiries and responding to emails.
2016 – 2018: GC Realty Inc. (USA) Position: Executive Assistant to President/CEO and Office Dispatch Administrator.
Provided administrative support to the CEO; maintaining the confidentiality and the highest ethical standards. Managed and coordinated video and audio conference calls. Creating and maintaining databases. Managed the CEO´s personal and professional calendar and domestic and international travel arrangements. Planned the CEO´s personal family trips. Managed, monitored, and prioritized the CEO´s emails and voicemails. Served as a liaison to the Board of Directors and senior management teams. Organized and coordinated executive outreach and external relations efforts; and oversees special projects. Completing expense reports; composing and preparing correspondence. Compiling documents for meetings. Community management. Customer support. Dispatch administrator duties such as monitoring and following up on the progress of our field technicians in completing their schedule work; utilization of emails, text messages, and other communicative tools to help efficiently route manpower and other resources throughout the days; inquiring with responsible parties to fully resolve and complete tickets/service requests in our dispatching software, including documenting the resolution in job notes; scheduling and tracking our open permits and making them as complete in our systems after the inspection has passed; receiving and scheduling automated work order requests, typically received via email requests.
2005 – 2017: One Hour Translation (Remotely). Position: Spanish Language Leader / Project Manager / Translator / Editor.
Managed the entire life-cycle of multiple localization projects in a fast-paced environment. Complied with relevant and applicable procedures. Coordinated all the project phases and efficiently predicted the lifespan of all the stages of the project. Monitored and controlled projects status. Prepared and maintained project documentation. Managed project finances, including budgeting. Established and maintained excellent relationships with contract translators and proofreaders globally. Liaised with sales staff to clarify project parameters. Negotiated deadlines and rates with vendors. Performed quality checks at various stages of the process to ensure quality and accuracy.
Skills and abilities:
Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
Proficiency: Microsoft Office (Word; Excel; Powerpoint; Outlook), Libre Office, Adobe Suite (Photoshop; Illustrator, Adobe Acrobat), CRM systems, Social media tools (Hootsuite)
CAT tools (Trados; XTM, Workbench), Google Docs, HubDoc, QuickBooks, Real Estate Software, Podio, Appfolio, HappyCo, Codebox App, Latchel App.
Ability to conduct research and present data in a succinct and well-written manner.
Ability to work independently and with professional discretion.
Excellent writing, editing, grammatical, organizational, and research skills.
Ability to work with people from different social backgrounds.
Excellent management, time-management, and problem-solving skills.
Ability to work with productivity and project management software like Trello, Slack, Monday.com, Evernote.
Ability to analyze data presented in various file formats (.xls; google sheets; google docs; PDF; etc).
Languages:
Spanish: native (O/W)
English: bilingual (O/W)
Finnish: basic (O/W)
German: intermediate (O/W)
Norwegian / Ny Norsk: intermediate (O/W)
Personal Characteristics:
Accuracy – Active listening – Ability to follow directions – Ability to work independently – Assertiveness – Analytical – Collaboration – Energetic – Diplomatic – Decision making – Dependability – Detail-oriented – Flexibility – Follow through – Initiative – Good judgment – Motivated – Multitasking – Maintaining confidential information – Meeting deadlines – Prioritizing – Proactive – Problem-solving – Project management – Reliability – Self-confidence – Self-directed – Teamwork – Time management – Working quickly – Working well under pressure
Certifications:
First Certificate in English (FCE).
Certificate in Advanced English (CAE).
Certificate of Proficiency in English (CPE).
International English Language Testing System (IELTS).
Goethe Zertifikat C1 (German).
Courses:
March, 2010: Spanish Vocabulary Project, University of California, California, United States.
February, 2011: English for Teaching Purposes, Universidat Autónoma de Barcelona, Barcelona, Spain.
January, 2012: Foundations of Psychology, RMIT University, Melbourne – Australia.
December, 2013: Sociology, University of Western Sydney, Sydney – Australia.
February, 2014: Becoming a Human: Anthropology, Macquarie University, Sydney – Australia.
October, 2014: English Composition 1, Duke University, Durham NC, United States.
January, 2015: TESOL Certificate. English as a Second or Foreign Language, Arizona State University, Arizona, United States.
January, 2016 – Abril 2016: “Pedagogy: Teaching the Finnish way in the classroom”, University of Finland, Finland.
January, 2017: Suomen kieli ja kulttuuri, Helsingin Yliopisto (University of Helsinki), Helsinki, Finland.
Citizenship:
Dual citizenship: Argentinian citizenship / Italian citizenship
Availability to travel: YES
